Reviews the evolution of public libraries, the origins of today's labor movement, and the role of the AFL-CIO/ALA (American Federation of Labor (AFL)-Congress of Industrial Organizations (CIO)/American Library Association (ALA))Joint Committee on Library Service to Labor Groups. Defines misunderstandings and lack of trust between libraries and…

Discusses results of interviews at Canadian public libraries that were conducted to determine who users thought were responsible for collection development. Concludes that librarian's work is misunderstood because of its hidden nature and suggests implications for the image of librarians, recruitment, and staffing and funding of libraries.…

Discusses the use of technology to enhance literacy programs in libraries and suggests ways for librarians to increase their understanding of potential applications of technology to their programs. Technological tools are briefly described, and the activities of several public library literacy technology projects are summarized. (three references)…

Reports the success rates of reference question answering as perceived by librarians and patrons in 36 public libraries. The discussion covers relationships between question answering success rates and factors such as time and effort spent on questions, reference resources and environment, communication difficulties, and type and source of…

Provides background on the holdings, services, and layout of the mediatheque (multimedia library) at the Cite des Sciences et de l'Industrie (originally the Museum of Science, Technology, and Industry) in Paris. The library's online public access catalog and use of the catalog by children and the visually handicapped are described. (four…

Describes a national survey aimed at defining effectiveness for public libraries that asked 7 constituent groups (library managers, staff, trustees, users, friends of the library, local officials, and community leaders) to rate the importance of 61 effectiveness indicators. The complex and multidimensional nature of the results is discussed and…

Describes a survey of public libraries that examined the phenomenon of latchkey children. Findings discussed include the estimated number of latchkey children in public libraries, effects on the library, library policies, and services provided and recommended for latchkey children. Specific recommendations to help public libraries clarify their…

This study examined the influence of (1) the setting of the reference interview on the interaction and (2) accuracy and the librarian's behavior on the success of the reference interview. Tables display correlations between the interpersonal, interviewing and listening, and searching skills of the librarian with the patron's willingness to return…

Describes projects supporting family literacy programs that were developed through collaboration between Bell Atlantic and the American Library Association (ALA). Highlights include examples of programs; collaboration with other agencies; resource services; public libraries and literacy; suggestions for program developers; and a list of grant…

Discussion of media in public libraries focuses on independent films and alternative video. Topics addressed include commercial films; film adaptations of novels; instructional films; material selection; cataloging; video technology; and a project in Indiana that tried to encourage public librarians to collect alternative videos. (LRW)

Describes a program developed at the Stratford (Connecticut) Public Library Young Adult Department that combined a support group with an aerobics class for young women to build self-esteem, to develop a sense of purpose, to recognize talents and learn how to use them, and to learn how to cope with problems. (LRW)

This study used a sampling of empirical data from public libraries to examine organizational characteristics (i.e., specialization, horizontal differentiation, vertical differentiation, professionalism, administrative intensity, organizational slack, and organizational size) and performance levels of three groups of organizations delineated…

Discusses the author event in libraries and the efforts Baker and Taylor has made to bridge the communication gap between publishers and libraries and to encourage author publicity events. Argues that events are good business for publishers, writers, and libraries; and outlines aspects libraries must consider in organizing such an event. (EA)

Describes three public library summer reading programs for children in the 1890s: Hewins' Vacation Reading Club; the Carnegie Library of Pittsburgh's Summer Playground Program; and the Library League of Cleveland. The growth of similar programs and related reports in the library literature of the early twentieth century are discussed, and summer…

Argues that library services to older adults have historically been weak and summarizes research to support this point of view. An expanded role for libraries as suggested in the American Library Association's guidelines is advocated, and the four guidelines most relevant to reference services to older adults are evaluated. (nine references) (EAM)