The role of the agency executive, reflecting multiple and sometimes conflicting demands, is discussed in terms of how power is wielded in an agency. (Author/RH)

Conflict intervention employs an outside party to influence the outcome of a conflict by applying negotiation, conciliation, mediation, and arbitration. Originally used in labor-management disputes, these techniques have been applied in family and neighborhood disputes, in provider-consumer disputes, and in environmental and international…

Differences between advertising and public relations are described, and basic elements of public relations are outlined: community relations, special events, and publicity. Examples of successful community relations and special events conducted by corporations are noted. Techniques for acquiring publicity are described using the acronym NEWS (new,…

Authorized by Title X of the 1964 Civil Rights Act, the Community Relations Service (CRS) is a mediation service dealing with community racial disputes. CRS has spent much of the past three years working in Los Angeles and is now handling problem solving in multiracial, multicultural schools in Stockton, California. Workshop participants usually…

Argues that increasing students' understanding of communities can help them meet new standards of excellence in public affairs reporting. Describes several approaches to teaching that help prepare students to practice this new community journalism. Presents several teaching methods. (SR)

This brief article focuses on the career and accomplishments of Coordinator of Information Services, New York Public Library (NYPL), Jane Fisher. Her professional and academic career has spanned the fields of librarianship, health care, and public administration. Based on her most recent experiences and advancements, she has learned how libraries…

It is essential for a school public relations professional to be familiar with disability competency as it relates to counseling programs within the schools and community. This article is an introduction to disability competency in such settings. The initial discussion highlights a historical perspective of the treatment of persons with…

Benjamin Franklin founded the University of Pennsylvania as a secular institution with the pragmatic aim of instilling in its students the inclination and ability to serve humankind in both the civic and mercantile realms. On this, the three hundredth anniversary of his birth (1706-2006), Franklin's ideal of a democratic, engaged university has…

Today museum educators are playing expanded roles that contribute to institutional change. At the heart of museum education are the core values of accessibility, relevancy, and inclusiveness, which are critical for developing the museum's civic engagement endeavors. As educators practice these values in their work and pursue community engagement…

The second of six volumes in the "Elementary Principal Series," this booklet presents a framework to help beginning principals learn about their schools and the communities they serve. Principals should begin by reviewing key school documents, meeting with office staff, touring the physical plant, and getting to know the teaching staff…

Discusses the special aspects of rural social work practice, and proposes to translate the Ginsberg concepts into tools for the rural practitioner and his country administration. (CS)

This guide contains a recommended, articulated series of instructional aids for grades kindergarten through 12 in family life education. Course content and curriculum materials for all grades are presented. Grouped under the heading of "Community Relations" are: (1) materials on parent education, public information, and community support; (2)…

This paper presents a brief review of the ways in which a church has incorporated art activities, particularly drama, in its ministry. The contents of the paper include a discussion of the initiation of and planning for a church theater, a description of the activities offered as part of the drama program, an overview of the staffing of the drama…

This kit concerns school board policies that support better school public relations. Its function is two-fold: (1) to draw the board's attention to the importance of getting policy guidelines down in writing; and (2) to provide source materials helpful to the task. There are three underlying premises developed by this kit. The first is that…