States that document designers presenting procedural instructions can choose several formats: prose, table, logical tree, or flow chart. Suggests that instructions should allow users to reach the outcome without losing time. Discusses two formal methods that help determine which order is most efficient--that based on the selection principle, or…

Discusses job aids as a method to improve human performance by replacing the requirement for a specific skill or knowledge. Types of job aids are described, the role of job aids in training is explained, job aid design is examined, and benefits of job aids are discussed. (10 references) (LRW)

Discussion of the role of small group performance focuses on solving problems to improve performance. Types of tasks and their effects on groups are described; group resources are discussed; factors affecting group process are explained; and a flowchart for solving group performance problems is presented. (LRW)

Describes how the School District of Lancaster, Pennsylvania, implemented a districtwide quality-management system based on the Geneva-based International Standards Organization 9001, a major component of which is the documentation of procedures. Includes sections on implementation, procedure manuals, quality management, uniformity, formatting,…

This article presents the Schemagram, a conceptual model counselor and client can use to map behavior through narrative. The model weaves Piagetian developmental theory with narrative techniques to create a visual flow chart depicting past, present, and future development. (Author)

An approach to improving classroom instruction is offered that advances a longitudinal, cyclical presentation of instruction, its evaluation, and revision over time. This approach is distinguished by student self-graphing of student performances, a teacher's log of changes made in instruction, and a class graph kept by the teacher or students. The…

Persons with profound and multiple disabilities (PIMD) are dependent on staff to be sufficiently knowledgeable as to provide them with appropriate day services. One important determinant of the appropriateness and adequacy of a day support program is the level to which staff have detailed and specific knowledge about the functional abilities and…

Purpose: This study aims to present a general conceptual framework which can be used to evaluate quality and institutional performance in higher education. Design/methodology/approach: The quality of higher education is at the heart of the setting up of the European Higher Education Area. Strategic management is widely used in higher education…

This paper describes the theoretical rationale and the practical application of a teaching strategy that helps students organize psychological knowledge according to four perspectives: psychoanalytic, behavioristic, humanistic, and cognitive. The strategy is a simple flow chart which requires students to appropriately fill in boxes with names of…

A model for inferential accuracy in clinical judgments was proposed in which two major processes, sensitivity and threshold, was hypothesized. (Editor/RK)

Rat received conditioning based upon a food unconditioned stimulus and then received manipulations designed to reduce the value of that food. The effects of these manipulations were assessed during extinction tests of the conditioned stimuli. (Editor/RK)

Three experiments are reported in which rats first received 50 escapable or inescapable signaled-shock trials. The results of the experiments are discussed in terms of a learned active-inactive predisposition to respond. (Editor/RK)

Two experiments assessed the effect of individual differences on aggression. (Editor)

Article provided some recent statistics on educational levels completed by adults 25 and over in 1974 and compared them to those of 1940. (RK)

Earlier reports of the pain of putting hand and forearm in circulating ice water were recomputed to study how subjects scale that pain and to find appropriate measures of its reduction under hypnotic analgesia. (Editor)