Electronic performance support systems (EPSS) deliver relevant support information to users while they are performing tasks. The present study examined the effect of different types of EPSS on user performance, attitudes, system use and time on task. Employees at a manufacturing company were asked to complete a procedural software task and…

In autumn 2003, the author conducted a study of the best practices in linking assessment and strategic planning in higher education by visiting three institutions that represent models in integrating these processes. Information was gathered by interviewing faculty, staff, and administrators involved in the institutions' strategic planning or…

Traditional appraisal and evaluation systems focus almost exclusively on an employee's past performance. The desired result in each of these systems is better work performance. The very nature of most appraisals or evaluations, however, may inhibit performance unintentionally by focusing energy, attention and effort on past shortcomings rather…

This article reports how secondary principals perceive the status of the accountability movement and their professional job responsibilities in the context of accountability. The data were collected from a nationally representative sample of secondary principals during the Schools and Staffing Survey 1999-2000. Respondents reported that there were…

Many countries have implemented versions of competency-based training in which competency standards or statements serve to provide standardized learning and skill development outcomes for vocational education and training. It seems that a main attraction that motivated the introduction of such competency-based systems was the assumption by some…

The 2006 census found that around 30% of people residing in Australia were born overseas, a trend unlikely to be reversed in the short-term, given the Australian Government's recent decision to significantly boost the places in the permanent skilled migration program to help employers redress their skill shortages. In light of this, employers are…

Today's workforce comprises distinct generational cohorts-Veterans, Baby Boomers, Gen-Xers, and Millennials. "Generations at School" provides educators with the knowledge and tools to create and sustain true collaboration, teamwork, and consensus. Suzette Lovely and Austin G. Buffum introduce the traits and tipping points of these diverse age…

Designed to help you get the best out of your team, this practical book shows you how to motivate and engage people through the effective design, application and review of performance management. Checklists and practical guidance notes are provided to help you understand the principles and practice of effective performance management and how the…

Due to rapidly changing business environment, HRD practitioners are unprecedentedly demanded to actively participate in improving organizational effectiveness as performance management specialist. The purpose of this study was to examine and discuss major elements and issues in performance management system through an extensive literature review…

This literature review discusses the factors for successful job retention of adult workers with mental retardation (MR) including external factors related to work environments and internal issues of the individual worker. Through the synthesis of the literature, a performance improvement model for supported employment (SE) is discussed based on…

Some negative rumblings about Master of Business Administration (MBA) education have lately been circulating among business journals and magazines. To test the validity of such rumblings, the authors surveyed 309 graduates who obtained MBAs between 1996 and 2002 from an Association to Advance Collegiate Schools of Business (AACSB)…

Assessing the effectiveness of a leader is often a difficult exercise for many organizations. This is usually because most assessment procedures are influenced by organizational politics, they are not standard based, and the items on which a leader is assessed are undefined or poorly defined. This study presents the "Essential Behavioral…

In France, career paths are negotiated not just on the industry level but also within companies. Since the passage in 1982 of the Auroux Laws, which require companies to undertake annual negotiations regarding real wages, real working hours, and the organization of work time, there has been a trend toward creation of individualized career paths.…

The relative costs and benefits of workplace literacy training were analyzed. An analysis based on eight benefits/costs (training costs; higher productivity; high wages; nonwage compensation; less worker turnover; safer workplace; higher taxes; and improved self-esteem) established that workplace literacy training offers net benefits for workers,…

Most educators would agree that the real purpose of evaluation is to improve instruction. This paper presents findings of a study that identified teachers' attitudes toward the teacher evaluation process. Data were derived from a questionnaire administered to 50 public school teachers--35 elementary and 15 secondary. A chi-square analysis was used…