Quality assurance in higher education is in the interest of all concerned. Universities must formulate objectives and goals, but attainment of them requires external assessment and cooperation of all parties. Assessment must be based on clear and attainable expectations, aim at improvement, provide insight into quality, contribute to institutional…

A survey of 23 college and university coordinators who conduct assessment activities and report findings in connection with Tennessee's 15-year performance funding initiative reveals strengths and weaknesses associated with 10 indicators of institutional performance. Reasons for the program's longevity, designed to serve accountability and…

The history, administration, and function of the University of Alberta's annual survey of graduating students, conducted as a performance indicator to assess quality of educational services, are described. Selected results from the 1993 survey are presented, and observations about factors seen as contributing to the success of this and other…

Provides an overview of the initiatives and development of policies to establish a workable quality assurance system for institutions of higher education in South Africa in the last decade. Notes challenges such as the government's emphasis on programs of study and its requirement that quality assurance systems include institutional auditing,…

Examines how evaluation by the Japanese University Accreditation Association (JUAA) can provide incentive to improve university governance, including research, education, management, staff development, curriculum, and admission policies. The underlying concept of university evaluation in Japan is a combination of self-monitoring and external…

Describes a study that examined how perceptions of the importance and impact of accreditation have changed at tribal colleges since 1982. Based on the results of administrator surveys, it seems that (1) tribal college officials are generally satisfied with accreditation and believe it to be important; and (2) attitudes toward accreditation have…

The University of Phoenix is a unique institution, and its presence has certainly influenced postsecondary education. It has played a significant role in the recognition and accreditation of institutions with campuses in many states, and its accelerated, career-oriented programs represent a real innovation in teaching working adults. From a policy…

What is the civic mission of the research university in a modern society? How does it challenge the Public Relations professionals of universities? The Finnish Higher Education Evaluation Council, a specialist organ of the Ministry of Education, has conducted several university evaluations with special emphasis on the regional role of Finnish…

A school, like a nation, is a complex system existing in discursive rather than physical geographical space (other than as a set of buildings). The meaning of "school" is therefore dependent on actors' perceptions, and these are dependent on factors apparently beyond the school. Research evidence relating to such perceptions comes not as data or…

This essay builds on and extends scholarly discussion of the role and functions of Institutional Research (IR), especially with regard to the community college. As institutional "conscience," the primary value of IR is assisting in the identification of organizational weaknesses and challenges and helping to convert weaknesses into strengths and…

The purpose of this concluding chapter has been to stimulate creative thinking about how to use cases for evaluation teaching and training. The preparation of professional evaluators presents special challenges. Imaginative new teaching and training resources are appearing, as evidenced by the special sections on evaluation teaching that now…

In this article, the authors describe an evaluation of a troubled high school that was conducted approximately fifteen years ago. Their original evaluation plan focused on the collection of academic achievement scores and attitudinal variables taken from the school effectiveness literature, but the serendipitous inclusion of what they called…

Pre-service English teacher education students' perceptions of their education experience provide greater insight into developing an effective teaching strategy in English teacher education. The objectives for the study were: (1) to identify issues of interest or concern to the department and (2) to determine satisfaction levels concerning…

This article describes the development of a Web-based instrument that is part of a strategic planning initiative in technology in K-12 schools in Nebraska. The instrument provides rubrics for self-assessment of essential conditions necessary for integrating and adopting of technology. Essential conditions were defined by an extended panel of…

In 2002, Tennessee passed its first Public Charter School legislation. Four schools were successful in gaining approval to begin operating in the 2003-2004 academic year. The second cohort of three charter schools began operation during the 2004-2005 academic year, with the third cohort of five schools starting-up during the 2005-2006 academic…