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Download full textGeneral Accounting Office, Washington, DC. National Security and International Affairs Div. – 1991
The General Accounting Office (GAO) examined the impact of formal total quality management (TQM) practices on the performance of 20 selected U.S. companies that were among the highest-scoring applicants in 1988 and 1989 for the Malcolm Baldridge National Quality Award. Several key indicators used by companies to measure performance were analyzed.…
Descriptors: Business, Employer Employee Relationship, Employment Practices, Job Performance
Cappelli, Peter; Rogovsky, Nikolai – 1995
The relationship between skill demands, changing work organization, and performance was examined in a study of workers across 15 "benchmark" jobs in each of 8 public utilities. Skills issues were assessed by plant managers, workers, and their supervisors. Randomly selected managers/supervisors reported a series of performance measures…
Descriptors: Basic Skills, Education Work Relationship, Educational Needs, Employee Attitudes
Stronge, James H.; Tucker, Pamela D. – NASSP Practitioner, 1995
Among the principal's most powerful tools for school improvement and effectiveness are program and personnel evaluation. Professional specialists, however, are especially difficult to evaluate. This document presents the Professional Support Personnel (PSP) Evaluation Model for evaluating nonteaching, nonadministrative professionals. These…
Descriptors: Competence, Elementary Secondary Education, Evaluation Criteria, Job Performance
Kerka, Sandra – 1994
The chief arguments against mandatory continuing education for professionals (MCE) are as follows: it violates adult learning principles, MCE is punitive to those who participate voluntarily; evidence that it results in improved practice is lacking; programs are not consistently and uniformly available; and professionals should be accountable for…
Descriptors: Accountability, Adult Education, Competency Based Education, Job Performance
Candoli, Carl; And Others – 1994
This document summarizes a book that provided a detailed synthesis of current thinking, research, and practice in superintendent performance evaluation. It also outlines a new evaluation model designed to overcome the weaknesses of existing models while building on their strengths. The focus is on the evaluation of on-the-job performance of school…
Descriptors: Administrator Effectiveness, Administrator Evaluation, Administrator Responsibility, Administrator Role
Vesper, James L. – 1993
This book describes a systematic method for producing instructional programs, courses, and materials that focus on human performance and how to improve it, not merely on training itself. It addresses such diverse topics as the following: how adults learn best, analyzing the training need, developing evaluation tools, delivering training courses,…
Descriptors: Educational Strategies, Instructional Design, Instructional Development, Job Performance
Foyster, John – 1991
This booklet is one in a series that has been written for the general reader who wants to understand important trends in vocational education and training in Australia. Its focus is competency-based training and assessment. The booklet starts with the specific working environment of a blackjack dealer in a casino and explores the meaning of…
Descriptors: Competency Based Education, Employment Qualifications, Foreign Countries, Job Performance
Sandhu, Daya S. – 1993
There is a general consensus that school counseling is a profession in trouble. Most of the education reform movements underway in various states barely mention, if at all, the importance of school counseling, and counseling positions are in constant danger of being eliminated by school boards faced with budget restraints. Several factors…
Descriptors: Counseling Services, Counselor Attitudes, Counselor Performance, Counselors
Mikulecky, Larry – 1982
In a study designed to analyze differences between job performance and level of experience, 27 nurses from three different employment levels (in training, experienced, and supervisory) were observed, interviewed, tested, and rated for job performance. An observation checklist recorded job behavior in terms of the type of activity observed, the…
Descriptors: Employment Experience, Job Analysis, Job Performance, Job Skills
Harris, Jack – 1982
The DACUM (Developing a Curriculum) process is described in this paper as a method for designing a curriculum that is responsive to the needs of business, industry, health, and public service fields. First, a variety of methods of curriculum development are contrasted with the DACUM process, which involves the construction of a single-sheet…
Descriptors: Advisory Committees, Career Education, College Curriculum, Curriculum Design
Peterson, Lorna – 1983
A personnel appraisal tool was developed at the Iowa State University Library for professionals supervised by the Assistant Director for Technical Services and the Head of the Monographs Department, to evaluate both their supervisors' performance and the appraisal review as an educational tool to improve administrator performance. A Technical…
Descriptors: Academic Libraries, Administrator Evaluation, Evaluation Methods, Job Performance
Weinstein, Alan G.; Gent, Michael J. – 1983
The relationship between managerial social power and subordinate job performance has produced mixed empirical results. To investigate the relationship between employees' performance and their perception of managers' social power under favorable and unfavorable climate conditions, an average of 135 city government employees completed two series of…
Descriptors: Administrators, Attribution Theory, Employer Employee Relationship, Government Employees
Cobb, Carolyn T.; Stacey, Dennis C. – 1987
This document concerns performance appraisal as mandated by the North Carolina Legislature for all certified educational professionals. It notes that, in 1985, all newly certified professional education personnel, including school psychologists, came under the Initial Certification Program (ICP) requirements which issued newly certified school…
Descriptors: Accountability, Competence, Elementary Secondary Education, Evaluation Criteria
Downs, Timothy M. – 1989
A study was conducted to determine the relationship between management communication style and communication satisfaction during performance appraisal interviews. Generating a 50% response rate, 83 staff employees (47 supervisors and 36 subordinates) at a large midwestern university returned a questionnaire survey assessing communication during…
Descriptors: Communication Research, Communication Skills, Employer Employee Relationship, Factor Analysis
Wilson, Alicia A.; Stohl, Cynthia – 1989
A study examined the relationship between participation and performance in groups to determine whether increased communicative activity brought about through participation in groups resulted in the acquisition of specific types of organizational knowledge and increased motivation which positively affected performance. Subjects for the study were…
Descriptors: Communication Research, Group Dynamics, Group Experience, Group Membership
