This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

The wealth of information available on the Web affords teachers and learners access to language learning resources like never before. Online journals, listservs, newspapers, and magazines provide authentic material for language learners, while teachers can find lesson plans and ideas, exercises, assessment tools, and other materials for use in…

This set of five guides is intended to help general education teachers facilitate the instruction and inclusion of students with disabilities in regular classrooms. Each of these five guides has: a letter to the teacher that introduces the content; a list of 10 guidelines-at-a-glance; a set of the guidelines, each on a separate page, suitable for…

An application specific style guide was produced for a large web-based multimedia and hyper-media learning project. It was introduced to 15 different sets of developers at Universities in disparate locations to promote consistency and good HCI practice for the whole project. This paper discusses the reactions to the use and practicality of the…

In the United States, three levels of government (federal, state, and local) influence the nature, structure, and delivery of career guidance and counseling. Career guidance and programs are available to individuals of all ages and circumstances. Due to the different sets of guidelines at the different levels of government, the diffuse nature of…

This paper describes the IFLA (International Federation of Library Associations and Institutions) guidelines for librarians charged with customizing OPAC (online public access catalog) software and vendors and producers of this software. The guidelines are intended to apply to all types of catalog, including World Wide Web-based catalogs, GUI…

These curriculum guidelines for work-based learning programs in high schools in Washington define the parameters of work-based learning programs while allowing local agencies the freedom to tailor their programs to meet their own needs. The guidelines have been produced in a joint venture of teachers, students, business representatives,…

"The E-Rate in America" (February 2000) was one of the earliest efforts to assess the impact of the then-new federal program. In this second phase of the study, the Benton Foundation and the Center for Children and Technology continue to investigate the E-Rate while developing new tools to assist teachers, administrators, and…

This guide to childhood traumatic grief for school personnel builds on the "In-Depth General Information Guide to Childhood Traumatic Grief" and the "Brief Information on Childhood Traumatic Grief" and should be read in conjunction with them. This guide for school personnel pays special attention to the reactions and symptoms school personnel…

It is a well-known fact that, while we have a considerable body of literature on public-school administration, information on collegiate administration is meager. This is especially true concerning the problems of the registration office. In collecting the data used for this report, the institutions holding membership in the Association of…

Provides geology departments and science educators with a leadership model for developing earth science inservice programs. Model emphasizes cooperation/coordination among departments, science educators, and curriculum specialists at local/intermediate/state levels. Includes rationale for inservice programs and geology department involvement in…

Examines some traditional instructional strategies used to improve textual materials for learning at a distance, including advance organizers, overviews, pretests, objectives, and inserted questions, together with devices in typography and graphics. Research in each area is reviewed and guidelines are given for using each strategy. An extensive…

Explores factors that may help parents understand and correct their adolescent's misbehavior in school. Discusses the communication process and the need to delineate clear expectations. Suggests the use of logical consequences for changing behavior. Reviews principles of behaviorism and discusses the parent-school relationship. (RC)

Reviews a federal court ruling in Florida stating that minimum competency tests must be fair--that is, they must cover material that has actually been taught. Unfair tests used to determine eligibility for graduation violate the equal protection and due process clauses of the Constitution. (Author/WD)

Demonstrates how concepts derived from General Systems Theory can be used to understand and treat families living in impoverished, isolated rural communities in the South. Suggests interventions frequently need to be directed at the community system as a whole if community rules are to be modified for second-order change. (Author)