This paper presents an overview of the institutional accreditation process, focusing especially on how student assessment fits into accreditation. There are two important reasons for accreditation: first, student financial aid programs at all levels require accreditation; and second, public or private institutional funders require it as a standard…

This report records the assessment and institutional research activities at Coconino Community College during the 1998-1999 academic year. These activities are part of an effort to evaluate institutional effectiveness with respect to college mission, programs, and instruction. It focuses on past and present assessment activities and future goals,…

This report provides the 1998-99 data on the 12 Connecticut Community-Technical Colleges, as reported to the governor. The average Community-Technical College student in 1998-1999 was 30 years of age. Students enrolled in occupational programs represented 43 percent of enrollment, and approximately 28 percent pursued Liberal Arts and Sciences and…

The 1999 Cuesta College Faculty and Staff Survey examined ten functional areas: (1) safety/security/campus environment; (2) technology and equipment; (3) organizational structure; (4) college policies; (5) faculty/staff evaluations; (6) planning/decision-making; (7) communications/publications; (8) library/learning resources; (9) support services;…

This self-study was conducted at Front Range Community College (Colorado) and completed under the provisions of the Colorado 1996 Higher Education Quality Assurance Act. The report is divided into six sections, one for each required accountability indicator: (1) Business Partnerships and Satisfaction; (2) Faculty and Staff Development; (3)…

Although assessment has been an activity at Germanna Community College for some time, it has not been a vehicle for integrating efforts within the college to meet its mission. This policy statement was written in order to make assessment a year-round opportunity for all faculty and staff. The assessment process should begin with the establishment…

Accreditation practices and the standards used to accredit secondary schools should reflect the best that is known about secondary education if they are to serve a real purpose. To this end, responsible State agencies are constantly reexamining and revising their practices and their standards. The present study is designed to make it possible for…

This handbook is intended to serve as an on-campus companion and guide for Honors administrators by helping them to establish new practices or to strengthen established ones. This monograph provides assistance from both theoretical and practical perspectives by suggesting rationales for assessment and evaluation and offering practical ideas for…

A study sought to identify, within the context of Indonesia, broad indicators of institutional effectiveness and efficiency felt to be important by the faculty surveyed, and assess whether these indicators reflect the characteristics of the institutions employing them. Seven criteria for such indicators are outlined, each addressing a different…

Presents the results of a joint effort by Northeast Louisiana University and Southeastern Louisiana University to measure user satisfaction with the services of their libraries. The development of a survey instrument is described, the questionnaires designed for faculty and students are discussed, and the results of the studies are analyzed. (JL)

If quality assurance is a primary responsibility of accreditation, reviewing an institution in terms of richness of resources and personnel is inadequate. Student work products must be assessed against the meaning of the degrees awarded, and more direct ways of evaluating the quality of student achievement must be developed and implemented.…

Describes the system of external institutional evaluation in Netherlands universities, distinguishing between the organizations conducting the assessment itself and the follow-up. The primary assessing organization is a private one, funded and governed by the 14 universities, and uses discipline-based assessment teams. The follow-up assessment is…

Texas A&M University's Evans Library conducted a survey (SERVQUAL) to measure service quality in terms of tangibles (appearance of facilities, equipment, personnel, and communication materials), reliability, responsiveness, assurance, and empathy. Discrepancies between expectations and perceptions were found in reliability, responsiveness,…

Features a self-assessment tool which encourages college campuses to look at the success factors needed to undergird alcohol and other drug prevention programs. Self-assessment based on characteristics of successful programs provides a strategic planning method, evaluation tool, and the needed benchmarks to ensure progress. Provides examples of…

Defines the policy process in which a set of actions that start with an idea results in programs that carry out that idea. Offers suggestions on how campus administrators can shape the development of educational policy. Examines the relationship between policy and politics, along with a discussion of different policy formulation mechanisms.…