Includes seven articles that focus on how teens can benefit from and contribute to libraries, both school and public. Highlights include improvement in Philadelphia school libraries; public library youth advisory committees; teen library board members in public libraries; teen councils in public libraries; and a list of teen library group Web…

Discusses "The New Planning for Results" manual published by the American Library Association that helps create local standards of public library service, and provides implementation examples based on experiences in Vermont. Highlights include evaluating community needs; service responses to those needs; developing library objectives;…

Reports findings from a study that investigated how public libraries are using online community networks to facilitate the public's information-seeking and use in everyday situations. Highlights include barriers to using community information systems; the public's online information behavior, including social connectedness; the use of sense-making…

Discusses the need for public libraries to improve their collections for and services to beginning readers. Suggests that public libraries should reconfigure their children's departments and budgets based on the three stages to reading fluency, of which level two is the learning to read years that includes beginning readers. (LRW)

Discusses issues involved in moving a library collection based on experiences at the Fort Smith Public Library. Highlights include planning; deciding on the right time to move; measuring collection size; personnel, including professional versus volunteers and library staff; service during the move; transporting the collection; communication with…

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

Discusses library use instruction in public libraries. The need for instruction is examined, the commitment of public libraries to provide information rather than instruction is considered, academic library and public library users' attitudes are discussed, and a 105-item bibliography of descriptive literature on use instruction in public…

Describes a project in which the library needs of public housing residents were assigned a survey of residents, and in which the survey itself was carried out by residents. The methods used to train residents to conduct interviews are described, the survey results are presented, and the need for resident involvement is discussed. (11 references)…

Describes the Book Buddies program, a program established by the San Francisco Public Library which recruits and trains volunteers who read to children in area hospitals. The planning, organization, and operation of the program are discussed, as well as the recruitment and training of volunteers. (MES)

Historical review covers: (1) the rise of research and research libraries, 1850-1900; (2) the genesis of reference service, 1875-95; (3) the growth of reference service in the research libraries, 1896-1916; (4) reference practices in the research libraries, 1896-1916; (5) legislative and municipal reference work, 1900-16; and (6) current trends…

Considers the interrelationship of the challenges of information overload and outreach and describes a vision of the future mission of information services. The ideas set forth in two recent books on value-added processes in information systems and new priorities for the university are summarized. (28 references) (MES)

Provides the background and outline of a one-day workshop on reference evaluation which integrates the elements of goals, objectives, and mission statements with output measurements from the point of view of reference service. Practical exercises to accompany such a workshop are suggested. (five references) (MES)

Lists guidelines for education, experience, level of knowledge/skill, and general reference ability to be considered in selecting public library online searching staff. Content of staff development programs is outlined in three areas: (1) general orientation; (2) training in the fundamentals of online searching; and (3) online searcher development…

Describes the advances in telecommunications and compact storage technologies that make it possible for electronic bookmobiles to provide a full range of information services. The feasibility of the widespread use of such bookmobiles is considered in view of the high cost of the technologies involved. (19 references) (CLB)

Describes research that examined several variables, including the geographic placement of states, that might explain fluctuations in state governments' apparent willingness to fund public libraries. Tables summarizing state aid are appended, and accompanying maps provide pictorial testimony to the behavior of states on selected library and…