A study was conducted to identify (1) patients' reactions to individual and group teaching; (2) nurses' perceptions of individual and group teaching; and (3) the results of individual and group teaching as reflected in the patient record. (CT)

Examines counseling center clients' reactions to their intake counseling experience. Using a telephone survey of clients following intake sessions, the study uncovered client and situational factors related to clients' evaluations of intake. Discusses the importance of the client's perceptions of temporal resolution of his or her presenting…

Describes the Supportive Services Program (SSP) at the University of Minnesota, Duluth, focusing on program objectives and components, the three-stage academic assessment process, the structure of SSP courses, the use of peer assistants, cluster scheduling, advising, and the experiences and reactions of SSP students. (AYC)

A comprehensive intramural program in high school has great potential for providing benefits for students, the school, and the school district. (JD)

Lectures on audiotape cassettes are used by the University of Wisconsin-Extension for continuing profesional education of pharmacists. Evaluation statements from over 700 pharmacists revealed that participants viewed these courses as convenient, time-saving, and valuable learning experiences. The model presented in this study could be adapted for…

Male felony offenders in a live-in treatment center rank ordered curative factor categories similarly to Yalom's well-educated, middle-socioeconomic-class outpatients. Both groups ranked catharsis, group cohesiveness, and interpersonal learning (input) as the three most important categories. The only discrepancy was the ranking of universality.…

A home intervention program was designed for noninstitutionalized elderly women in which they completed a nominal but meaningful task. These women increased their interest in new activities. Simple social visitation to a separate group produced no positive effects and lowered interest in some activities. (Author)

Survey results indicate the preferences of recreationists for program and facilities planning. Indoor campus recreation users have strong reasons for participation, prefer to decrease programs rather than increase fees or decrease operating hours, and value the recreational facilities and the opportunities they provide. (CJ)

White and Black clients alike expected their counselor to be White. About half of the clients had no preferences. However, clients expressing preferences preferred counselors of their same race. Dropout and satisfaction with treatment were not related to the nature of clients' racial expectations. (Author)

The activities in a program involving adults over the age of 60 and junior high school students are described. (JD)

In most cases, statistics in themselves are of interest to upper-level administrators; but the intramural director should subjectively analyze statistics and student feedback so that he/she has a basis for which to make necessary program adjustments. (MM)

Summarizes the development and administration of a survey by the Archdiocese of Cincinnati to assess the satisfaction of parents of children in archdiocesan schools. The survey measured both performance and the importance of 11 key areas of Catholic education (e.g., educational quality, extracurricular programming). Concludes with a discussion of…

Interviews with six participants in an exemplary transitional housing program for homeless persons identified attitudes and behaviors contributing to success or failure, community resources contributing to success, and program aspects participants found difficult. Results yielded principles for program implementation, staffing, and improvement.…

This paper discusses ways to evaluate processes, describes methods of gathering information, and presents an outline for developing a continuous improvement model. Such assessment tools, as opposed to traditional "satisfaction surveys," can examine the service process and provide institutions with useful information to use as a catalyst for change…

This study assessed personal and relationship characteristics of 75 advocate-mentally retarded protege pairs involved in citizen advocacy relationships. Results suggested that satisfaction with advocacy relationships is more a function of what advocates and proteges do together than of their personal traits. (DB)