Reviews relevant literature dealing with reference service to children and summarizes the developmental stages of children that can influence the interactions between librarians and children. Includes data from observations and interviews of five librarians from a children's room in a Florida public library. (Author/LRW)

Discussion of how school and public librarians can make children's lives better focuses on a list of 40 developmental assets that children need to become responsible, successful, caring adults. Considers both internal and external assets, the importance of relationships with patrons, and the importance of involving youth. (LRW)

This second of two linked papers reviewing social exclusion focuses on models of communities and roles of the State and applies them to economic and political systems in different countries. Discusses exclusive diversity; voluntary inclusion; required inclusion; inclusive diversity; performance indicators; education, literacy, and libraries; and…

Presents information for public libraries on computer-related vulnerabilities as the century turns from 1999 to 2000. Highlights include: general Y2K information; the Y2K Bug and PCs; Y2K sites for librarians; Online Computer Library Center (OCLC) and USMARC; technological developments in cyberspace; and a list of Web sites and Y2K resources. (AEF)

A first-time project manager on a $4 million library addition and renovation project by the Homewood (Alabama) Public Library shares her experiences. Sidebars provide tips for new library project managers; description of construction administration documents; effective phrases to use with the contractor; and the top 10 lies told to a library…

Describes how Nashville (Tennessee) mayor Phil Bredesen has enlisted sports fans to help champion a $100 million overhaul of the city's library system. Discusses Internet filtering and balancing printed materials and technology. Highlights politicians from Illinois, Washington, Georgia, Texas, Rhode Island, and California who have increased…

Explains the revamping of library services in London's East End that will begin with the library buildings being sold and replaced with Idea Stores, positioned in high-density shopping areas. Discusses combining traditional library services with adult education, performance space, daycare, and retail style. (LRW)

Examines CCIs (Comprehensive Community Initiatives), which can help librarians expand services to young adults who live in poverty; reviews a Wisconsin plan which highlights community-based librarianship; presents a case study of a Florida CCI-based youth development project; and discusses public libraries and CCIs, and library education programs…

This paper is a selective review of recent publications, focused on the economic value of public and special libraries which are treated separately, since context and organisational objectives differ widely for different types of libraries. Those who wish to further explore this topic will find many studies into the social value of libraries which…

Branches in shopping malls help build community by attracting new patrons to the library. They help libraries offer exciting new venues with a retail-like approach and raise awareness of the work libraries are doing. In some cases, though not at Glendale, the library is more cost-effective owing to the smaller space used to serve patrons. These…

Librarians like to say their libraries are the heart of their communities, and in Cynthia Fuerst's case, it is a fact. For the Kankakee Public Library, this took long, hard effort by an inspired library director, the mayor, and a developer who wanted to revive business in an economically devastated downtown. When Fuerst became the library's…

Karl Kendall knows that while comic books, computers, and daily movies will grab teens' interest, what they long for most is respect. As head of Teen Central, a 4,000 square foot space on the fourth floor of Phoenix's Burton Barr Central Library, Kendall provides teens with a place where their ideas and opinions are listened to, their talents…

Few might think there is much of a connection between acting and librarianship, but Chance Hunt says his acting career in Los Angeles provided him with skills he uses today as a youth services librarian, from programming with kids to representing the library at citywide meetings. Hunt oversees system-wide services for children and teens at the…

Purpose: Aims to investigate the impact of the internet on reference services in public libraries in England. Design/methodology/approach: A literature review provides the policy context for UK public library services and highlights developments in digital reference. A questionnaire was administered in 2003 to a sample of the public library…

The purpose of this study was to identify attitudes of public librarians toward the marketing of library services and relate these attitudes to selected independent variables. A questionnaire was mailed to individual members of the New Jersey Library Association. Although most of the respondents had generally positive attitudes toward library…