The method called CREW (Continuous Review, Evaluation, and Weeding) integrates material selection and acquisition, cataloging and processing, and circulation and reference into one ongoing routine that assures that all the necessary indirect services are accomplished in an effective way. This revision of the original guide, published in 1976,…

The Public Libraries Survey (PLS) is conducted annually by the National Center for Education Statistics (NCES) through the Federal-State Cooperative System for Public Library Data (FSCS). The 1993 fiscal year survey file includes 8,929 public libraries in the 50 states and the District of Columbia identified by state library agencies. A total of…

This paper presents survey research on the job satisfaction of student library employees in the Akron Summit County (Ohio) Public Library system. Approximately 100 (50% return) student employees were questioned about several dimensions of their employment experience including respondent gender, length of employment, previous job experience, hours…

The reference interview is a critical function of reference work; what a librarian says and does can either build a relationship of trust and satisfaction with patrons, or serve to distance them from librarians. This pilot study examined the attitudes of academic and public librarians toward the reference interview. Librarians from Kent State…

Many reference librarians still rely on manual searches to access vertical files, ready reference files, and other information stored in card files, drawers, and notebooks scattered around the reference department. Automated access to these materials via microcomputers using database management software may speed up the process. This study focuses…

This survey examined the certification laws or plans for certification of public library personnel in the United States. Descriptions of state certification laws or plans were derived from state library manuals, from previous surveys, and from a telephone survey of representatives of state library agencies. Sixteen states have mandatory…

This paper examines the literacy services provided by public libraries in the rural areas (communities of 25,000 people or less) of West Virginia and Kentucky. Of the 93 libraries (68%) which responded to the survey, 89.8% acknowledge illiteracy as being a problem. However, although 92% of the librarians agree that illiteracy programs are an…

The Internet is becoming an increasingly important medium of electronic information dissemination, and thus an increasingly important library reference tool. This study examines the Internet skills of a sample group of 15 public reference librarians in the Adult Services Department at the Cleveland Heights Public Library. The Internet skills that…

The history of the Coshocton Public Library (Ohio) is traced from 1872 through 1992, highlighting its connection with the Johnson-Humrickhouse Museum. In response to a newspaper editorial, citizens of Coshocton formed the Coshocton Library Association in 1872. The library evolved through the years as a free school library, a municipal library, a…

This manual for volunteers begins with a brief introduction to Arizona's Library for the Blind and Physically Handicapped, which is one of 56 libraries appointed by the Librarian of Congress to provide public library service to persons with visual or physical impairments. Introductory materials include explanations of the general policies and…

This report is the result of a task force's examination of factors that promote or discourage access to public libraries, i.e., economic, educational, social, attitudinal, physical, and geographical factors. It begins by identifying the seven issues that the study focused on: (1) what makes a person feel welcome and comfortable in a public…

The Kent Free Library (Ohio) evolved from the Great Atlantic and Western Railroad Reading Room of 1875, into a municipal Carnegie library, and then grew to be a medium-sized public school district library, in the city of Kent, Ohio. Its original building has been enlarged through three separate expansion campaigns, in order to have space to house…

This pamphlet summarizes the results of a national survey funded by the U.S. Department of Education which asked Americans how they perceived the role of the public library in their lives. Those surveyed included a cross section of the national population, minority groups, and community opinion leaders. Most of those surveyed regard public…

A 3-year project to generate awareness and utilization of the nontraditional services offered by the Florida public libraries is described. The presentation is divided into two sections: an overview of the program to date and examples from the media campaign. Within section 1, three distinct phases of the project are identified and described:…

Deals with the reasons why so many "services to the disadvantaged" and other innovative projects end up being disadvantaged services. (Author)