Introduces, through a conversation with computer-system designers from the Netherlands, the Language/Action Perspective on modeling business workflow and communication processes. Describes their attempts to develop system models that go beyond data flow to incorporate the communicative actions or transactions that result in the creation of a…

Analyzes the form and function of colleges in terms of organizational theory. Argues that while the purpose of colleges and industries may differ in their results, they are fundamentally similar in structure; in order to improve, both must become more open to communication, action, change and learning. Contains 1 figure and 29 references. (JDI)

Discusses the incorporation of cases to help students understand the issues inherent in corporate communication. Finds that the cases significantly improve the quality of education gained by the students. Concludes that cases provide a variety of contexts and examples for professional writing that enlighten students as to the range of documents,…

Introduces an example project to describe a knowledge creation process and a practical mechanism for capturing and disseminating knowledge in a small working group. Describes the needs analysis, design process, and development process. (DDR)

Assesses the challenges posed by the talk of globalization for French management education. Analyzes the strategies adopted by French business schools for coping with the globalization imperative. (DDR)

Takes a discourse-analytic approach to study the research that two managers carried out in an educational institution to produce and legitimate knowledge used for decision making. Shows that the writing and reading of notes taken during interviews conducted as part of the research was a crucial step in the construction of the knowledge in which…

Engages Silicon Valley as both a real site of high technology organizations and as a contested, symbolic site of cultural discourse. Develops five themes that indicate how communication scholars might engage Silicon Valley as a "noisy" site swarming with the interrelated dialects of organization and culture. Demonstrates how the…

This article presents an activity that integrates theory and application by examining the multiple communication events affecting a single organization in "real time" over the course of an academic term. The "real-time" case study (RTCS) avails students of the opportunity to examine organizational communication events as they are occurring in…

Effective school leaders are effective communicators, although their methods and styles of communication vary. Some are eloquent speakers, others effective writers, and some communicate through modeling. However, virtually all effective leaders are consistent, authentic communicators and attentive, respectful listeners, yet communicating within…

Policy in higher education suggests that curriculum should be more responsive to economist arguments than was the case in the past. Although some guidance has been given to how to develop more work-integrated curricula, little attention has been given to interactions in meetings between workplace and academic representatives in which issues of…

How different are the generations, really? Everybody knows that the "generation gap" between younger and older people causes stress and frustration at work. Are the differences people complain about just a big misunderstanding, or are they real? And most important, how can one use similarities and differences among the generations to be more…

One of ACTE's goals is to improve the image of career and technical education (CTE) through outreach to the media. As media relations manager, the author receives calls from reporters asking questions about the types of students who participate in CTE. Reporters often have a misconception that CTE students are troubled or "at the bottom of the…

This report presents the analysis of a descriptive study of adolescents (n=590) at four Washington high schools who were assessed for substance abuse. Areas of concentration in evaluating referral processes are as follows: (1) general information regarding communication between school staff and Consultation Programs; process within the school to a…

The Cooperative Alliance, funded by the U.S. Department of Education in 1990, is a partnership among three agencies--Kent State University (KSU), Cleveland Public Schools' (CPS) Center for School Improvement, and International Business Machines (IBM) EdQuest Corporation--to enhance educational planning for minority and/or educationally…

Metaphors are useful for creating new meanings and making assumptions explicit. This paper describes the metaphors that four female principals used to conceptualize their thinking about leadership and power. Data were derived from observations and interviews with the principals, who had been identified by their school boards as outstanding…