This paper describes a recent program of organizational awareness and development (OAD) initiated for a university program council. It describes the nature, purposes, and objectives of OAD and its role as a third party. It also provides an example of applied communication research, divided into four phases: (1) diagnostic, (2) feedback, (3)…

The entries in this extensive bibliography note films and other audiovisual materials that are suitable for use in courses in speech communication. The film entries are arranged according to the following headings: communication theory, encoding and decoding, group communication, intercultural communication, interpersonal communication,…

This newsletter is published as an information source for those people in the education field who would like to establish a learning network. In this issue four topics are addressed--starting a learning network, the funding problem, how a survey is conducted to identify potential users, and suggestions for fund raising within a community. (JD)

The need for technical communication to enable the transition from a "postindustrial" future to an alternative future is incalculable; however, research is required to improve current technical communication models and methods. The current rhetoric of technical communication derives from an inadequate command-generated technical communication…

Nonverbal communication variables play a major role in affecting the meaning of messages in business communication contexts. Consequently, business communicators need to have a general understanding of nonverbal communication and to recognize how such behaviors as body posture and movement, eye contact, facial expression, seating arrangement,…

This book promotes professional management through the process of communication, developing communication strategies for setting goals, planning, organizing, controlling, and problem solving. The book's first five chapters, which relate organizational management to communication, include a behavioral approach to management and organizational…

Recently, there has been a growing interest in career education in the speech communication field. Parallel development of interest in organizational communication has provided the impetus for the institution of curricula to train students to perform the role of organizational-communication specialist. This paper outlines the elements of training…

This paper discusses the role of the advisor in relation to teachers when a major curriculum change is made in a school. Twenty specific suggestions are made to guide the advisor in performing the task of helping teachers adjust to new situations and different approaches or methods of teaching. Two vital points are made on the subject of handling…

It is argued that the structural and process models of human communication systems can be derived from the same data, and that communication systems can be described in terms of certain basic parameters; these parameters, in turn, provide a taxonomy of system types. The applicable empirical research data is reviewed to make statements about the…

Networking is a process for tapping and developing energy to address a need in a more responsive fashion. Most networks are informal and invisible, but they are real nevertheless. A new person or organization changes relationships in the network. Understanding the types of network organization enables one to systematically gain access. There are…

A theoretical and practical framework for initiating effective psychological services is presented. This is done through the consideration of the line of authority between administration and staff, a practical assessment of the pitfalls of letting others define the psychologist's role, and a detailed model for managing the referral process. The…

This paper is a description of the requirements placed on persons selected to fill the role of extension agents for the purpose of penetrating an educational environment, installing change in an educational organization, and completing tasks as a resource outside of the education establishment. These experience concerns are summarized by…

The two words, "communication"--defined as the sharing of experience--and "process"--referred to as the movement of interrelated events or actions toward an identifiable goal--may be usefully viewed together as the goal-oriented combination of variables designed to produce at least a single communicative event. In an organizational setting, the…

This manual deals with three areas of communication. The first section reviews problems of communication within an organization or task analysis team that can hinder effectiveness and gives suggestions for improving the quality of intra-organization communication. The second chapter stresses the importance of active listening, makes…

This study reports on the design, formulation, modification, and evaluation of a relatively new type of intergroup intervention--the creation of a "microcosm group" of twelve members from an organization of 250 members. Charged with improving communication among work groups and hierarchical levels, the group was developed and maintained according…