Very little is known about discrimination against the handicapped in employment situations and the processes by which it occurs. Mature students (N=72) in personnel and behavioral science courses evaluated epileptic or non-epileptic, male or female applicants for an auto sales or receptionist position. Subjects reviewed an applicant's resume…

The term "burnout" has become popular for describing a condition of workers and administrators in professions with a high degree of people contact. Burnout involves feelings of exhaustion, development of chronic negative attitudes about oneself and/or clientele, and lowered job performance. A review of literature reveals that burnout as…

While many studies have demonstrated the relatively successful performance implications of formalized goal-setting programs in organizations, these findings typically do not identify the specific factors behind such techniques which are largely responsible for their success. Toward this end, research relating to six factor-analytically derived…

Discusses evaluation problems of child care staff. Reviews the use of performance statements as an objective and concrete evaluation system. (RJC)

Assessed efficacy of concept of updating climate to prevent obsolescence in professional knowledge and skills, gathering data from engineers and their supervisors. Showed technical updating climate construct distinguished among organizations under different pressures for technological innovation; demonstrated interobserver consensus within…

The key to an employee-supported evaluation system is involving a significant majority of those affected in the planning process. This article describes the development of a new evaluation system for 200 administrators and supervisiors based on attitude surveys and a large administrator-dominated steering committee. (MLH)

The new Florida Master Teacher Program in which the state provides bonuses directly to qualified teachers is described. Three measurement issues in implementing the program are discussed: (1) evaluating a teacher's classroom performance; (2) evaluating a teacher's subject area knowledge; and (3) combining scores to determine which teachers…

Desribes the case of Carlos Bueno, a fictional elementary school principal who transforms a racially troubled school into a model of cooperation and excellence. Bueno is later appointed principal of an unruly junior high school, with disastrous results. Readers are asked to study Bueno's failure and decide the beleaguered superintendent's best…

The Army Research Institute developed and made operational a computer-based maintenance performance management information system that monitors technical activities of maintenance personnel. The implications of data from eight months of system operation for training programs, training material development, estimating manning requirements,…

Five questions relating to the management of incompetent teachers are answered: (1) What is incompetence? (2) How can the administrator help the incompetent teacher? (3) How can principals prove incompetence during dismissal hearings? (4) What kinds of resources are needed? and (5) Why is managing incompetent teachers worth the effort? (PGD)

A team of three organizers and a panel of five experts representing scholars and practitioners from multiple disciplines participated in an innovative session that explored performance at multiple levels in organizations. The session objectives were as follows: (1) raise participants' awareness of multilevel approaches to the study of…

This brief issue paper offers an overview of the key issues involved in the pay-for-performance plan, as it applies to compensating teachers. Paying teachers on the basis of performance, as a way to improve the quality of teaching, has gained support in recent years. This paper examines the practice through five leading pay-for-performance models.…

To comfort, educate, enlighten, and even entertain are some words used to describe the role of a minister, but how to determine a minister's effectiveness is a complicated task. The literature on what constitutes an effective minister can be described by four broad categories: the minister's personality, motivations and personal preferences,…

The author describes what American organizations are doing with respect to employees with alcohol, drug, mental, and personality problems and other emotional difficulties affecting job performance. Specifically, this article is devoted to a more thorough description of American employee assistance programs and a discussion of factors that are…

This article demonstrates the usefulness of the Nursing Classification System (NCS) as an operational planning and control tool. Here the authors introduce and illustrate the concept of workload indexing, a means by which the NCS assists in defining staffing needs and monitoring workload and performance. (SSH)