First impressions can influence rater-based judgments but their contribution to rater bias is unclear. Research suggests raters can overcome first impressions in experimental exam contexts with explicit first impressions, but these findings may not generalize to a workplace context with implicit first impressions. The study had two aims. First, to…

Purpose: The present study aimed at developing and validating a self-development training package and determining self-development's effectiveness on job variables and human capital agility among secondary school principals in Isfahan. Design/methodology/approach: In the first phase, the researcher conceived a full version of the self-development…

Background/purpose: Human resources are the primary resource of any organization, especially educational establishments. Administrative staff, particularly administrative staff, are responsible for performing administrative duties as effectively as feasible. However, the performance of administrative workers and other civil servants frequently…

Numerous studies have employed the Task-technology fit (TTF) theory to examine the impact of information systems used for training. While some of these studies reported positive outcomes, others presented mixed results on the impact of the systems improving users' performance in problem solving and learning. One possible explanation for these…

Purpose: This study aims to explore the impact of "Performance Expectancy" (PE) on the performance of Indian automotive manufacturing employees through their "Behavioural Intention" (BI) in the context of digital learning within the volatile, uncertain, complex and ambiguous (VUCA) world. Design/methodology/approach: A…

Lecturer performance is the real behaviour displayed by a lecturer and as a work achievement that can be produced according to his role as an academic staff. The quality of graduates in higher education is related to the performance of lecturers in the fields of education, research, and community service. Improving lecturer performance requires…

Rooted in both the self-concept based theory of transformational leadership and the conservation of resources (COR) theory, transformational leadership is hypothesized to elicit follower-felt support for excellence and, through it, follower psychological capital (PsyCap), resulting in high follower job performance as well as work engagement. We…

The problem addressed in this research is call center phone employees are subject to disciplinary action up to and including termination of employment based on their performance when they are all trained using the same training class using the same training method. Call centers have been a revenue generating department for many organizations.…

Deriving from the social exchange theory, this study proposes a parallel mediation model where job autonomy and trust in school principal were underlying mechanisms through which transformational leadership affects teacher work performance. I propose that the leader provides job autonomy and builds trust among the teachers, that in turn influences…

Mobile performance support systems (MPSS) are being adopted to support workplace performance across many industries and organizations as a non-formal learning solution. MPSS provides just-in-time access to assist workers in completing job tasks from anywhere with minimal help from others. A review of the literature suggests that empirical research…

This study was conducted as a qualitative, single case study. This study obtained data from online Zoom interviews collected from semi-structured, open-ended interview questions. This study aims to examine what role servant leadership has in employee work performance in higher education institutions in West Virginia, from the lived experiences and…

Purpose: The major purpose of this paper is to examine the mediating role of job competency in the effect of transformational leadership to performance of university lecturers. This article also attempts to examine the direct effect of transformational leadership on job competency and lecturer performance. Design/methodology/approach: For the…

Longitudinal academic advising (AA) and coaching programs are increasingly implemented in competency based medical education (CBME) to help residents reflect and act on the voluminous assessment data they receive. Documents created by residents for purposes of reflection are often used for a second, summative purpose--to help competence committees…

Purpose: Informed by the job characteristics model (JCM) and job crafting theory (JCT), this study aims to investigate the mediating role of meaningfulness at work in the relationship between a growth mindset and in-role performance and moderating role of job crafting in this indirect effect. Design/methodology/approach: To this end, the authors…

The study establishes a relationship between organisational justice, work engagement, job performance, perceived supervisory support and their sub-dimensions. The major research objectives of the study were to check if perceived supervisory support does mediate between organisational justice, work engagement and job performance of faculty in…