Examines the library's efforts to refashion its bookmobile services. User studies convinced the staff of the Memphis/Shelby County (TN) public library system that its bookmobile fleet should be expanded with smaller, multipurpose vehicles, service child care centers, visit housing authority properties, and provide literacy training. Includes a…

Describes a study that used the OCLC Online Union Catalog to identify those adult fiction books owned by the largest number of public libraries to determine whether a core collection of titles could be identified for use in evaluating adult fiction collections. Future research is recommended and a list of the top 99 titles is appended. (Author/LRW)

Provides a list of traditional and nontraditional services and programs offered by Illinois public libraries to special populations, including educationally, culturally, and socioeconomically disadvantaged groups; ethnic minority groups; illiterates; the elderly; visually impaired; hearing impaired; emotionally disabled; and residents of state,…

Provides a summary of the accomplishments of Augusta Baker, the nationally and internationally recognized librarian, storyteller, and authority on Black literature for children. Discusses her education, student teaching, career as librarian, early experiences in story telling, and her contributions to various public libraries. Presents a short…

Surveys conducted in 142 urban public libraries examined customer satisfaction, comparisons with other libraries, and factors affecting satisfaction. Overall, customers were satisfied with their libraries but experienced different levels of satisfaction based on convenience, availability of materials and information, and services facilitating…

Discusses ways of providing Internet access to the general public and analyzes eight models currently in use: public schools, public libraries, cybermobiles, public housing, community technology centers, community networks, kiosks, and cyber cafes. Concludes that public libraries may wish to develop collaborative strategies with other…

Discussion of the role of school libraries focuses on a study in England that monitored secondary school students completing a resource-based learning project. Compared students' use of the school library at four different schools with their use of other information resources, including public libraries and the Internet. (Author/LRW)

Describes several programs that were developed by staff at the Cleveland (Ohio) Public Library to be accessible to users with disabilities. Highlights include a Braille reading program; sensory garden; poetry club; book club based on talking books; wheelchair athletics; touching museum artifacts; and a mobile library for users who could not visit…

Discusses a secondary analysis of a user survey from 13 public libraries to isolate factors that contribute to high levels of performance by reference librarians and to identify reliable indicators that can be used to measure and evaluate reference services. Examined user ratings of reference services by transaction type, either self-generated or…

These nine articles describe public library programs for young adults. Highlights include a read-a-thon with snacks; graphic novels and art; costume party and trivia contest; activities based on "The Hobbit"; a summer reading program that included teen volunteers; writing epitaphs for Day of the Dead celebration; Legos displays; and…

Suggests that libraries are doing children a disservice by not providing them with a reviewed/evaluated version of the Web. Discusses children's use of the library; the nature of information on the World Wide Web; and children's information seeking skills. Describes a simple method that can be used to protect children while still protecting adult…

The Powerful Partners Collaboration Grant is a collaborative effort using Library Services and Technology Act (LSTA) funds for educational outreach and increased visibility for libraries in the community. Powerful Partners grant recipients from North Carolina libraries have demonstrated positive outcomes for projects that required interagency…

Presents interviews with Fred Kent, founder of the Project for Public Spaces (PPS) and Phil Myrick, PPS's assistant vice president, about transforming libraries into desirable public spaces. Discusses qualities people value in public spaces; great library buildings and what they are doing right; the first thing library directors should do when…

Describes how a library in the state of Washington was floated on a barge across the Hood Canal (part of Puget Sound) to its new site. Discusses property costs, the mechanics of moving the building, community support, obstacles, media coverage of the move, and renovations at the new site. (AEF)

Because community libraries are becoming centers of suburban and "exurban" activity, quiet study rooms are being constructed for customers intent on concentrated study. Discusses functional (size, location, furniture) and physical (acoustic, heating, ventilation, air conditioning, lighting, electronic support) considerations of quiet…