Investigates managerial perceptions in the United Nations Secretariat with regard to communicative dynamics in an organization founded on the precepts of cultural and ethnic diversity. Finds several pillars of deep diversity at the Secretariat, including multicultural and multiethnic understanding; an inclusive charter or mission; managers'…

Addresses outsourcing of school facilities services and the steps facilities services staff can take to help preserve their jobs. Steps include increasing organizational communication of staff efforts; investigating computer software to better manage service delivery; training and motivating staff in new ideas and practices; and establishing goals…

Discusses how early and frequent communication to students, teachers, staff, and parents concerning the indoor air quality (IAQ) in their schools can save money and time in air-quality problem solving. Further, it examines the relationship between building occupant anger to an IAQ problem and the activity level and costs associated with its…

College fundraisers can alienate major donors by: not tailoring the "ask" to the individual; not preparing the donor sufficiently; not coordinating the solicitation schedule with colleagues; unsuitable meeting setting; excluding people from the meeting; not planning the solicitation meeting; being inflexible; not listening; promising what can't be…

Suggests that the money spent ($100 billion) to fix the Y2K bug in the United States resulted in improved campus computer systems. Reports from campuses around the country indicate that both mainframe and desktop systems experienced fewer problems than expected. (DB)

Describes changes in educator morale and student achievement at Walkersville Middle School which instituted an National Education Association (NEA) program to help analyze a school's organizational health called Keys to Excellence for Your Schools. Successful schools display the same 35 characteristics, among them being a shared commitment to…

Despite the importance of understanding the emotional aspects of organizational decision making, prior research has paid scant attention to the role of emotion in escalation of commitment. This article attempts to fill this gap by examining the relationship between negative affect and escalation of commitment. Results showed that regardless of…

This paper argues that to talk about organisations learning is to reify and anthropomorphise organisations. Instead of thinking of an organisation as if it were a thing or a person it is closer to experience to think of an organisation as the patterning of peoples' interactions with each other. This paper explores the assumptions that are being…

This article focuses on organizational learning, particularly in the context of evaluation and organizational change. These concepts are discussed in terms of academic libraries. As part of this discussion, a model entitled Processes and Phases of Organizational Learning (PPOL) was developed which is a visual representation of the range of…

Virtual teams have become an integral part of many organizations because of an increase in corporate restructuring, competition, and globalization. A virtual team is defined as one that conducts its work almost entirely through electronic technology. Virtual team members, who are typically dispersed both geographically and organizationally, rarely…

Many challenges face professional organizations. This study focused on the contributions, challenges, and trends in business education professional organizations over the years. Data was gathered from formal and informal sources associated with 17 business education professional organizations. The study showed that primary challenges were…

The purpose of this article is to evaluate value-add methods and activities applied to organizational communication college-level course work. Graduate organizational communication faculty are aware that their classes serve as direct preparation for students entering business and professional careers. The knowledge learned and the skills acquired…

This paper presents 14 cooperative learning lesson plans and related handouts suitable for use in communication courses. The paper begins with 8 handouts that deal with objectives; criteria; differences between the old paradigm and the new paradigm based on cooperative learning; positive interdependences; group differences between cooperative…

This paper presents findings of a study that identified factors that facilitate or inhibit change, examined the effects of the change process on the school/community population, and provided recommendations to school and community personnel who may face change in the future. A three-tier research design included a review of the literature, a…

A study examined the current legitimacy crisis that faces America's educational system and the efforts of one group, Catholic schools, in addressing this crisis. A legitimation model for educational institutions was developed based on the values society calls for in education, and this model was then applied to Catholic schools to see how their…