The Developmental Structure/Process Tool was used to explore differences between theories in use and espoused theories of two executives and a six-member work team. Theories of action were shown to be developmentally based and thus open to maturation and developmental coaching. (Contains 39 references.) (SK)

A survey of farmers in the Minnesota Farm Business Management Education program (n=569) indicated the following: most continued enrollment beyond the 6-year diploma program; average net income increased $5,000; individualized instruction was the most popular and effective method; and farm recordkeeping was the most needed topic and most improved…

Factors that hinder management development among Blacks in South Africa include educational disadvantage, cultural differences, discrimination, and marginality. Affirmative action and management development as a strategic policy will have to be practiced to redress the imbalances of apartheid. (SK)

Provides annotated bibliography of 26 books and articles dealing with theory and implementation of leadership development. Includes section identifying national opportunities for leadership development. (Author/CM)

The recent National Policy Board for Educational Administration report ("Improving the Preparation of School Administrators: An Agenda for Reform") does not address fundamental questions or make convincing proposals concerning the preparation of school administrators. The report's nine overall recommendations for improving school administration…

Discusses reasons for the lack of effectiveness of management development programs and suggests solutions for improvement. Topics discussed include analysis of good management skills; motivation theory; popular psychology models; self discovery tests; management fads; insufficient skills practice; conducting a needs analysis; and performance based…

Universities can provide successful consultation to schools by learning to work effectively with administrators to remove roadblocks that prevent effective inservice. This article examines relevant issues, including types of consultation, targeting behaviors, commitment to change, prior interventions, intervention structure, time management, and…

Briefly reviews the current status of research on mentoring as a form of professional development for school leaders. Presents alternative definitions of mentoring and reviews several recent studies on administrator mentoring. Discusses limitations in research design, methodologies, and findings, and charts possible new research directions. (19…

Provides an overview of public sector reform in Australia, focusing on the Commonwealth Government and Australian Public Service. Describes management reform packages, human resources management reforms, and industrial relations reforms. Discusses the impact of these changes on public libraries. (AEF)

Proposes a framework for organizing and conceptualizing the interdisciplinary research on customer service encounters. Describes the three categories into which service behaviors tend to fall. Outlines areas of service behavior that future research should consider. (HB)

Traumatic changes wrought by Britain's 1988 Education Reform Act have transformed the headteacher's role from master teacher to manager. This finding emerges from a recent study examining the activities of eight Northern Ireland headteachers. Since current training is inadequate, a more systematic approach to administrator training, development,…

Argues that the deputy headteacher is well-placed to exercise curriculum leadership within the collegially run (British) primary school. Identifies key factors in developing the deputy headteacher's role and investigates them empirically. Deputy headteachers, while being prepared for curriculum leadership in some areas, require much more specific,…

Describes an action research project studying a process to improve communication about managerial performance in a (Scottish) college of further education. The project comprised training, implementation, and evaluation phases. Responses during evaluation and training phases suggest that the most appropriate role for the observer-appraiser is…

Soon there will be national occupational standards of competence for managers of outdoor education and recreation centers in the United Kingdom. Charlotte Mason Management Services has mounted a competence-based residential course for outdoor and environmental center managers. Fewer than half the participating managers have had any previous…

W. Edwards Deming introduced management principles that helped Japan become a world economic power. Virginia is attempting to adapt these techniques to education with a grant that provides training and support for school personnel in several school districts. Describes a quality management program at Christa McAuliffe Elementary School that has…