Using a developmental, hands-on approach, this text/workbook helps students master the basic English skills that are essential to write effective business correspondence, to recognize language errors, and to develop decision-making and problem-solving skills. Its step-by-step focus and industry-specific format encourages students to review,…

The American Camping Association (ACA) is a community of camp professionals dedicated to enriching the lives of children and adults through the camp experience. This annual report describes ACA activities during 2000, grouped in five areas: (1) expansion of services and other development of ACA's 24 regional sections and partnerships with other…

This document consists of four consecutive issues of a newsletter presenting information on public policy and research of interest to school-based health centers (SBHCs) for children and youth. The spring 2000 issue explores why some SBHCs are closing and student support for SBHCs. The summer 2000 issue addresses the use of SBHCs in alternative…

Strategic planning, accountability, and restructuring efforts often exacerbate targeted problems because the accurate information required for success is unavailable. This document offers a model monitoring system for utilizing important information by schools and districts. Part 1, "Basic Assumptions About Schools and Districts," explores how…

This paper is concerned with the role that enterprise-based teachers play in attempting to induct workers on the periphery of the global economy into the discourses of the global marketplace. It focuses on the micro-politics of language, arguing that economic globalization is a social achievement that generates and requires new language and…

Obtained evaluations on the communicator style and performance of middle managers of a hospital and insurance company. Found that managers rated as "outstanding" and "definitely above average" in terms of performance were also rated as qualitatively different in certain aspects of their communicator style. (PD)

Records management policy and clear guidelines, communicated campus-wide, are needed so that requests for personnel information are handled consistently and with respect for the privacy of employees. Suggestions for policy formation and current efforts on campuses are outlined. (MSE)

Conducted voluntary meetings with head nurses and supervisors at the University of Michigan Hospitals to encourage expression of feelings about a nurses' strike, and gain an objective understanding of decision-making struggles involved. Presented techniques and practice opportunities for supervisors to promote resolution of interpersonal rifts and…

Interviews and observations at the Children's Center, a Bronx (New York) psychiatric hospital, yielded data about the effects on individual power of network relations at the individual and work-unit levels. Regression analysis indicates individuals' participation in work units that are integrated into organization-wide networks enhances individual…

Intended to increase managers' awareness of sources of conflict involving subordinates, this article offers means for anticipating or identifying these conflicts and solutions for dealing with them. (Author/MLF)

Studied the determinants of psychological propinquity and communication satisfaction in face-to-face, audio, and video conferences. Assessed the effect of a number of variables. Confirmed the importance of feedback in promoting communication satisfaction and the feeling of spatial closeness. (PD)

Intends to show that there is something rotten in the state of education generally and particularly in that of the sciences. The author contends that science pedagogues should lead the current research and development of new ideas. (HM)

Describes the Teachers' Centers Exchange, a national network supported by the National Institute of Education, whose purpose is to articulate, upgrade, and spread innovative practices in education. (APM)

Explored difficulties between public affairs officers and their commanders. Analyzed responses of commanders on the time allocations of their public affairs officers across 16 job assignments. Results indicated low agreement between what commanders perceive as happening and what they prefer. (PD)

The experience of Indiana University in managing information resources--computing, word processing, telephone services, mail services, microfilming, and duplicating services--in a more integrated fashion is described and strategies to overcome tradition, the fiefdom syndrome, and institutional inertia are detailed. (Author/MSE)