Reviews the management recruiters training program used by the American Telephone and Telegraph Corporation. Points out that one aspect of the program is to ignore communication variables in the initial interview. Discusses implications of this approach. (JMF)

Stating that motivation is a product of the interaction between employer and employee, the authors discuss the "Pygmalion effect" (whereby the expectations of a manager influence the performance of subordinates), the importance of communication, and the components of nonverbal communication: environment, proxemics, postures, gestures,…

The goal of campus employee communications, to create an informed workforce that understands overall function of their organization, is described and related to institutional public relations. Media for informing employees in addition to newsletters and magazines are identified. (MLW)

Reports on the news gathering behaviors of 24 mass media science writers. Concludes that organizational constraints were the major factors determining news selection strategies, but that individual-level variables came into play at both the information gathering and writing stages. (RL)

Variables for effective communication in institutions of higher education are identified. Described are basic principles of communication, the variety of available forms of institutional communication and their purposes, and some indicators of their effectiveness. (JMF)

Evaluation of organizations (school programs) is contrasted to individual cognitive assessments which school psychologists typically perform. Evaluation criteria are suggested and applied to a hypothetical program--committee for the handicapped. Four deterrents to organizational evaluation by school psychologists are cited. (CP)

The American media has done an inadequate job of reporting on higher education in part because educators are ineffective communicators. Problems outlined include poor listening and lack of clarity in the content of news releases. The role of the effective public relations specialist is outlined, emphasizing content and credibility. (JMF)

Evaluates the effectiveness of the practical syllogism as an alternative model of man for communication research by assessing the effects of the practical syllogism's action theory assumptions upon theoretical development, comparing the logics of the practical syllogism with the logics of human behavior, and evaluating these combined effects upon…

Presents an annotated bibliography of 17 items on the topic of collective bargaining, particularly in schools and higher education. These items appeared in recent issues of the "Resources in Education" (RIE) index published by ERIC. (JMF)

The role of the administrator as helper is discussed in terms of two processes involved in a helpful supervisory relationship--individual goal-setting conferences, and positive communication. (JMF)

If participation does not include an openness to the issues that are of real concern to the community and an opportunity to influence policy relating to those issues, it becomes an empty public relations gesture fostering apathy, disinterest, resistance, or counter-organization. (MB)

Documents communication and interpersonal problems commonly experienced by organizational members who are perceived as being dissimilar. Supports a two-pronged approach to fostering a more equitable workplace: using mentoring programs as a long-term strategy, and using discrete and consistent supervisory disclosures of task-relevant information as…

Electronic mail is a rich communications medium, but it also presents problems of privacy and efficient use of time. If electronic mail is to be the communication medium of choice in the workplace, it is incumbent on responsible managers and human resources professionals to establish guidelines for its appropriate and productive use. Examples from…

Research on university marketing structures suggests environments without unique market segments result in circular, multi-layered structures; marketing autonomy is directly related to resource control; communication and cooperation among organizational layers is inversely related to resource control; number of autonomous organizational layers is…

Assesses the need for good writing skills in large accounting firms that operate in an increasingly competitive environment with new imperatives of client service and business development. Analyzes specific kinds of writing by professional accountants, and examines how firms encourage good writing through training, hiring, and evaluation…