Strategic planning for the Council for Advancement and Support of Education includes creation of an information system, establishment of local chapters, emphasis on professional development, improvement of minority-group representation, review of governance, development of a marketing plan, expansion of public support of education, and adaptation…

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

A strategy that has made total quality management work for many organizations involves the following six steps: vision, audit, plan, train, implement, and monitor. (MLF)

Asserts that a possible avenue for achieving national goals for undergraduate education lies in the application of total quality management (TQM) principles to teaching and learning. Discusses the TQM approach in industry and presents a TQM teaching/learning model in which the student is perceived as a customer. (CFR)

A question and answer form addresses the experience of Samford University (Alabama) in implementing Total Quality Management and examine the process and results of changing institutional culture. The experience illustrates how important preparation is and how profound the required changes may be. (MSE)

The experience of the University of Illinois at Chicago in learning about the Total Quality Management approach and applying it to the institution are outlined. Four distinct stages of change were identified: awareness creation; establishment of initial teams; development of infrastructure for quality improvement (QI); and institutionalizing the…

White Bison, a Native-owned training center, offers a comprehensive long-term program based on American Indian principles and aimed at managing organizational or community development. Participants build unity and empower themselves by examining their own beliefs and values that affect the workplace and by giving each other legitimate positive…

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

Provides a review of the total quality management movement and process, and advocates applying it to higher education as a solution to current problems. Customer emphasis, continuous improvement, developing human resources, and using tools for process development are described; and examples from specific academic institutions are included.…

Examines the possible impacts and implications of female leadership on the library profession. Demographics, differences between men and women as leaders, characteristics of effective leadership, and changing models of organizations are discussed. (Contains 36 references.) (EAM)

While colleges and universities debate the value of teams, businesses use teams as a matter of survival. Motivated by competition and high cost, business leaders have created a new culture based on shared risk and reward. Decision making is no longer the responsibility of the few at the top, but is shared within and between most segments of an…

Most African universities were established to produce personnel for colonial or post-colonial governments, and were European models alien to the existing social structure that were transplanted to Africa. Despite their substantial accomplishments, African universities must evolve from their European heritage and re-form themselves for greater…

Drexel University (Pennsylvania) has agreed to manage Allegheny University of the Health Sciences, now known as MCP Hahnemann University (Pennsylvania) in a unique arrangement designed to save the latter institution from bankruptcy. Drexel will administer the institution until summer 2001, when it will decide to either merge or part ways. (MSE)

Describes structured sharing, a training template that facilitates mutual learning and teaching among participants, tapping into the power of concurrent co-creation of performance interventions. Presents compressed instructions for conducting four structured sharing games and gives detailed instructions on one activity to try out. Provides an…

Although higher education institutions have undergone substantial change in recent years, the transformation they now face will be revolutionary, not evolutionary, and will occur much faster. Campus administrators and leaders must form strategic alliances to map and guide the course of change. The more the leadership team is engaged in the…