Effective promotion and communication of public library services is essential. The following questions are examined: (1) Why promote? (2) What should be promoted? (3) How much promotion/communication needs to be done? (4) What is the best way to promote/communicate? and (5) What are some of the potential pitfalls? Thomas Smith's "Hints to…

School and college fund raisers are offered suggestions for maintaining the momentum of the annual fund drive while undertaking a capital campaign. Professionals discuss their experiences and offer strategies, which include both clearly communicating the programs' different needs and handling the campaigns separately, and combining appeals to make…

The "postindustrial" environment for higher education, with shrinking revenues and enrollments and increasing competition, demands that all colleges and universities become more integrated organizations. Planning can be a powerful instrument for achieving better integration in highly differentiated academic organizations, and good organizational…

Argues that a growing realization and acceptance of the complexities of college teaching is behind many current trends in the field and suggests that college teaching's complexities lie in changes in the communication process including the population, paths, levels, methods, and assessment in teaching and learning. (JB)

Argues that language and written communication play a critical role in the reacculturation process that enables individuals to make a successful transition from the academic world to a professional environment. Reports results of a mail survey examining the technical communications abilities of aerospace engineering students and the technical…

Total Quality uses group methods to identify and collectively prevent or solve specific problems related to consumer satisfaction and quality issues in business. This article integrates social influencing strategies with developmental group processes for facilitating consumer satisfaction and problem-solving in total quality groups. A case study…

The department of computer services at Miami-Dade Community College (Florida) limits its monthly newsletter to one page and follows specific guidelines about content and format. The publication is used for communication, public relations, and recognition. This streamlined approach allows for efficient and consistent communication. (MSE)

A study of 14 diverse colleges and universities reputed to provide unusually rich out-of-class learning opportunities for their undergraduates is reported. The institutions exemplify how John W. Gardner's seven attributes of healthy, self-sustaining communities can be manifested on campus. (MSE)

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

Examines how interaction by means of computer-mediated communication affects the operation of both status differentials and power relations. Claims that power relations are reinforced in computer-mediated communications. Outlines a theoretical framework of the processes of "panoptic power" of such communications. (HB)

The ethics of using information on college students' applications to determine which parents might be potential donors to the institution are debated. The exchange of information between admissions and development offices without parents' knowledge is seen by some as compromising institutional integrity. (MSE)

The new president should know that his success depends on his vision of what constitutes good teaching, competent management, excellent personnel, effective promotion, and above all, outstanding service to students. Proactive efforts during the first 100 days give the administrator the best chance to build momentum for the institution's future.…

Chronicles development and implementation of a performance-management system for nonfaculty employees at Wittenberg University (Ohio). The initiative featured principles of continuous quality improvement. Seven key lessons learned are presented for other institutions, including selection of the design team, changing the status quo, defining and…

Four basic models of the organization of college and university communications offices are described: advancement, news bureau model, agency, and marketing models. Pros and cons of each are discussed, and the structure of this function at the Virginia Polytechnic Institute and State University (Virginia Tech) is presented as an ideal…

Recent research describes the two components of a collaboration ethic model--person-centered attributes and organizational-level elements. Camps can implement these components within camp; among friends of the camp (alumni, community, and parents); and between camps, resulting in strengthened communities, learning, and increased effectiveness. (TD)