Current developments in the delivery of advice, guidance, and counselling to students in higher education are outlined. A range of possible consequences for higher education of the introduction of occupational standards in the advice, guidance, and counselling field is identified. Issues that higher education institutions and awarding bodies will…

A survey of 67 external evaluators from professional associations, 80 department heads, and 162 department faculty investigated effects of a trial departmental-evaluation program in Taiwan universities, focusing on whether assessments conducted by professional associations were better and more appropriate than those conducted by the education…

Higher education systems in a number of countries are experimenting with programs that measure and enhance educational quality. Experiences suggest that the most successful quality assurance programs are initiated, maintained, and enhanced through the professional commitment of the faculty, not through quality assurance systems, administrative…

Examines English school inspection before and since 1993 reforms, observations procedures that some schools have adopted, and procedures of various colleges. The balance of accountability and support for improvement varies depending on the details and culture of inspection. In the United States, some experiments with inspection are occurring, and…

Discusses evaluation of higher education in Brazil, including the Institutional Evaluation Program of the Brazilian Universities (PAIUB) and its replacement by a National Examination of Study Diplomas. Describes background, early initiatives regarding quality, and the new governmental approach to quality evaluation (including the new political…

Reviews commercial online resources specifically discussing the quality of content and ease of classroom integration. Reports on current events, television meets the web, primary sources, virtual field trips, online activities, and annotated web links. States that teachers should take advantage of the free resources and trial services offered.…

Health care practices continue to evolve with technological advances integrating computer applications and patient information management into telemedicine systems. Telemedicine can be broadly defined as the use of information technology to provide patient care and share clinical information from one geographic location to another. Telemedicine…

The proliferation of information on the Internet introduces new challenges for educators. Although the Internet can provide quick and easy access to a wealth of information, it has virtually no quality control. Consequently, the Internet has rendered faculty more essential than ever as teachers of the analytic and evaluative skills students need…

Informal Reading Inventories (IRI) are often recommended as instructionally relevant measures of reading. However, they have also been criticized for inattention to technical quality. Examination of reliability evidence in nine recently revised IRIs revealed that fewer than half report reliability. Several appear to have sufficient reliability for…

Accountability and reporting mechanisms go hand in hand with government programs that promote workforce development. This chapter describes current practice in the United States and suggests how institutional researchers can help improve the process of documenting outcomes. (Contains 1 table.)

At the Archives Departementales des Pyrenees-Atlantiques, the encoding of more than forty legacy finding aids written between 1863 and 2000 is part of a program of digitization of the collections. Because of the size of the project, an external consultant, ArchProteus, has been brought in and specific management procedures have been put in place…

The Teaching Quality Enhancement Fund was established by the Higher Education Funding Council for England, UK, with the declared aims of enhancing the quality of teaching and learning and raising the status of teaching among higher education institutions. This paper considers the three strands of the initiative--subject, institutional, and…

This paper presents the first large study of public management quality and its effect on program performance. Using 5 years of data from more than 1000 Texas school districts, the authors measure quality as the additional salary paid to school superintendents over and above the normal determinants of salary. This measure of managerial quality is…

In the last decade, voluntary efforts by firms to reduce their environmental impacts have received increasing attention from both policymakers and scholars. This article discusses polluters' incentives to reduce their releases. In particular, using data from Canada's National Pollutant Release Inventory, it examines the impacts of conventional…

This paper considers the role of quality assurance in e-learning; reflecting on the conditions necessary for successful e-learning. It reviews some of the current international work on quality assurance in this area and goes on to consider the ways in which the quality of a process or activity can be assessed--focusing on the use of benchmarking…