A formal governance system was adopted by the Board of Trustees in April 1991 at Burlington County College in New Jersey after the Commission on Higher Education and the Middle States Association of Colleges and Schools observed that it was lacking. The policy defines the path for maintaining a governance structure which fosters clear and timely…

This report addresses the issue of "academic productivity," and the critical views of academia held by the public. The section titled "Quality Academics, Quality Productivity," posits that using new notions of productivity, with their emphasis on quality rather than quantity, will allow academia to increase its own…

This book is a guide to the implementation of Continuous Quality Improvement (CQI) in institutions of higher education. After an introductory chapter, each chapter focuses on one of six steps. The first step to implementing CQI in an institution of higher education is to educate the administration. The second step is for the administration to take…

Nontraditional instruction is increasingly available through the Internet and other technology-based delivery systems. The telecommunication network now in place can distribute high quality educational materials to students. This briefing paper argues that the "virtual university" created by the technological delivery of instruction, while…

These three newsletter issues provide organizational news from the Council for Early Childhood Professional Recognition, the organization that administers the program that awards the Child Development Associate (CDA) credential to caregivers. Each issue provides a CDA profile of an exceptional educator or caregiver and a listing of CDA training…

This document presents an audit of the State University of New York (SUNY) performance indicator measurement and reporting process for the period January 1, 1993 through September 29, 1995 in relation to goals established for SUNY in 1991 (SUNY 2000) and a first performance report in 1994. The objectives of this audit were to determine the…

One may receive the most benefit from an evaluation of an educational program or the performance of a teacher if the evaluation process is approached from a Total Quality Management (TQM) point of view. Under the philosophy of TQM, the purpose of any evaluation process is to provide feedback for the continual improvement of the educational process…

There are many different approaches to the concept of "quality," which focus on both "what" defines the quality of a service and "who" defines quality. A study funded by the British Library (England) sought to define an approach to quality appropriate for the delivery and effective management of public library…

This guide describes a quality process for external and internal evaluation of the elementary school education department. The term "pathway" is used to define routes through the quality process that describe any school administrative activity in terms of the indicators and examples of good practice. There are five pathways: process…

This volume presents descriptions of Continuous Quality Improvement (CQI) as it is being applied at 25 institutions of higher education. It offers 25 different perspectives on use of the strategic framework, and provides numerous ways to think about issues confronting campuses that decide to embrace CQI. An introduction outlines CQI's beginnings…

This paper takes the position that shrinking resources and increasing accountability have forced counselors to reassess the role of evaluation. This new role should afford evaluation a higher priority so that it becomes as much a part of counseling as the interpersonal skills that currently form the bulk of counselor training programs. Some…

This study compared five popular instruments for assessing the quality of family child care: the Child Development Associate Competency Standards (CDA); the National Association for Family Day Care Assessment Profile (NAFDC); the Child Care Partnership of Dallas Family Day Care Home Observation Instrument; the Louise Child Care Scale for…

The Advisory Committee on Federal Workforce Quality Assessment was chartered to examine various work force quality assessment efforts in the federal government and provide advice on their adequacy and suggestions on their improvement or expansion. Objective data in recent research suggested that a universal decline in work force quality might not…

A strategic plan to strengthen and expand the nation's existing apprenticeship system contains three components: apprenticeship promotion and marketing, national registration and tracking system, and quality. Efforts to promote apprenticeship must involve a two-pronged strategy that seeks both to develop new programs and expose potential program…

This booklet explores the idea of quality and its management as it applies to providers of education in particular, but also as it applies to national standards bodies and workplaces offering on-the-job training. It explores the focus on quality in industry and education and defines quality in terms of the features of quality and their…