Explores the rationale for the creation of the rumor control center and identifies the few valuable models found in the literature. Examines the usefulness of the center as an additional channel of communication and considers the desirability of using such a mechanism. Suggests an approach to teaching rumor control. (JMF)

The use of formal (resources and consultants) and informal (interaction among faculty) communication networks, and extrinsic (encouragement of administrators) and intrinsic (personal satisfaction) rewards are examined for their relative ability to predict college faculty use of instructional innovations. Formal networks prove to be the best…

Consultative management is presented as a means through which needs of all groups involved in the educational process--students, staff, administration, and community--can achieve congruence, enabling these groups to work toward the common goal of student success. (RW)

Investigates which textbooks, conceptual books, and articles most influenced educators in the area of business-managerial-organizational communication (BMOC). Suggests that there is no common body of knowledge uniting BMOC, that they are three separate fields, and that, although they overlap at present, they seem to be moving in three different…

A survey of 148 college and university risk management officers and college executives investigated attitudes concerning the added value that risk management brings to the institution; insurance functions critical to the institution; critical loss control functions; communication of risk management issues; and professional development of these…

For the College of Mt. Saint Joseph (Ohio) to remain financially sound and to inform decisions about resources and academic programs, college leaders needed to understand instructional costs: costs per credit hour; how these vary by department, program; and meaningful ratios of revenues to costs. A system of differential analysis was developed to…

Factors in effective research program administration are discussed, and administrators are urged to focus on understanding and supporting what's important, and subordinating all other organizational functions to that; using good managerial skills (effective planning, organization, staffing, delegation of duties, control, creativity, and positive…

Focuses on the contrasting discourse practices and occupational cultures of engineers and marketing representatives. The article argues that strong occupational cultures have different value systems and discourse practices. The article stresses the need for an interdisciplinary approach combining linguistic and cultural analyses to reduce…

Colleges and university administrations must recognize and accommodate change more quickly and efficiently if the institutions are to remain competitive. Trustees must examine the policies they create from this perspective, also keeping in focus the institution's mission, strategic direction, and future. Institutions need periodic professional…

Although the role of the college governing board secretary should be low-profile, this officer can contribute to effective leadership at the institution by establishing and maintaining open channels of communication, formal and informal, among board members and between individual trustees and the chief executive. A well-designed orientation can…

Although telecommuting has been found to increase productivity and morale in business environments, libraries rarely consider it. This article discusses telecommuting's potential impact on contact with users, length of employment, job descriptions, budgets, management style, communication, and workflow. This option may help libraries retain older…

Identifies and discusses characteristics of effective in-house studies in public libraries. Characteristics discussed include clearly stated research questions, translation into measurable terms, study design, staff training, data analysis, and targeted reporting. It is argued that studies done within existing management and communication…

Describes a performance management approach to library personnel management that stresses communication, clarification of goals, and reinforcement of new practices and behaviors. Each phase of the evaluation process (preparation, rating, administrative review, appraisal interview, and follow-up) and special evaluations to be used in cases of…

When college budget problems lead to difficult decisions, the inherent differences between the business and academic areas may become exaggerated. Business affairs administrators are wise to make the effort to establish and maintain good communication with faculty. The rewards are trust and more effective administration. (MSE)

For colleges and schools concerned with the image they project to the public, guidelines for creating and presenting a graphic identity, particularly for fund raising, are offered. Design principles include creating a unified communications program, accurately reflecting the institution's mission and spirit, inspiring confidence in workers and…