A systematic, institutional approach to continuous improvement in college instruction is outlined, based on the four main elements of Total Quality Management: quality defined by customer; top leadership responsibility; systematic analysis of work processes; and continuous quality improvement throughout the organization. Definitions and dimensions…

The national context in which occupational standards and National Vocational Qualifications (NVQs) have been developed is described. NVQ methodology is explained, and issues arising from NVQ implementation are outlined. Developments in accreditation within the contexts of counselling and psychotherapy and guidance for learning and work are…

A number of ethical principles and values that underpin occupational and professional standards are identified, alongside particular ethical positions that may be useful for clarifying ethical decisions. The paper is divided into three sections: (1) identifying occupational and professional standards and values; (2) an exposition of popular…

Investigated whether college level peer educators were adequately prepared to teach peers about sexual health, sexual assault, and substance abuse. They completed 20 hours of training on the issues and on public speaking, leadership, and presentation skills. Pretesting and posttesting indicated that the program increased students' factual…

During 1995-97, 50 interviews disclosed paradoxes shaping Australian women college administrators' work: women are doing more, but less valued work; academics are intellectual/managerial workers; quality is stressed despite fewer resources; work relations are collegial, while rewards are individual; and women offer new leadership, but are…

Asserts that when students are researching for papers using electronic resources, the best place for them to start is at websites developed by universities in order to guarantee that the information is reliable. Offers a site that enables students to evaluate the legitimacy of websites and provides three reputable world history websites. (CMK)

Examines ways in which colleges and universities have attempted to integrate the curriculum and deepen students' involvement in learning, including first-year programs, learning communities, inquiry-based learning, integrative general education, and efforts to connect general education to majors and apply what has been learned from cognitive…

This article defines total quality philosophy, its transformations and significance for study quality in higher education institution. It reveals the concepts, principles and problems of study quality management and provides overview of implementation of study quality management at today's European universities. The experience of two European…

Central Queensland University (CQU) is a highly complex institution, combining campuses in Central Queensland and distance education programs for Australian domestic students with Australian metropolitan sites for international students and a number of overseas centres, also for international students. In common with many other universities, CQU…

Purpose: This paper seeks to report the findings of a study focusing on the state of teacher appraisal in Kenyan secondary schools and to argue for an improved (facilitating) model of teacher appraisal. Design/methodology/approach: The study adopted a qualitatively-oriented case study using multiple cases and drawing on multiple methods of data…

Universities are encouraged to embed key skills in their undergraduate curricula, yet there is often little support on how to identify skills development and progression. This paper describes a tool that facilitates colleagues in auditing key skills and career/employability skills within individual modules and mapping these skills across degree…

This paper addresses the issue of service quality evaluation within the higher education sector and stresses the need to develop measures that are both psychometrically and practically sound. The paper argues that recent debate surrounding the development of such measures has been too strongly geared toward their psychometric performance, with…

Engineering education is getting global. This article assesses the present scenario in engineering education, which is undergoing a paradigm shift because of the Internet, innovation, and internationalization. The influence of information technology, industrial development, national politics, and economic policies on internationalization of…

ISO 9000 is a set of quality standards that assists an organization to identify, correct and prevent errors, and to promote continual improvement. Educational institutions worldwide are implementing ISO 9000 as they face increasing external pressure to maintain accountability for funding. Similar to other countries, in the United States vocational…

Recent Government policy has been strongly in favour of encouraging entrepreneurship and partnerships with industry. A flagship project backed by 68 million British Pounds was launched by Gordon Brown as Chancellor of the Exchequer in 1999. Due diligence exercises by the DTI failed to ensure that value for money was obtained. What had been planned…