As colleges and universities strive to increase persistence and aid students in reaching graduation, they are utilizing alternative communication strategies like text messaging. Behavioral economics researchers suggest personalized, regular nudges can help college students make decisions that positively impact their college career and keep them on…

The evolution of research careers is inherent to academic lives but rarely enters the research literature. In this autoethnographic paper, I reflect on composing, orchestrating, and performing my research journey. Shaped by intellectual and aesthetic pursuits, this journey is both experiential and conceptual, responsive to encounters with people…

The value of academic advising has been increasingly emphasized in higher education. In this study, attention is given to the most significant types of advice that a sample of cybersecurity faculty and advisors from the Commonwealth of Virginia recommend giving to cybersecurity students. The results show that faculty and advisors recommended that…

The rate of online graduate education programs grows annually. Yet, dropout rates and student satisfaction rates continue to lag behind in-person programs. Advising practices may offer unique opportunities to reverse or alter these challenges. While the body of literature about undergraduate advising and online advising is robust, literature on…

The role of student support in enabling successful student outcomes is widely acknowledged. However, student support functions and the structures within which they reside often emerge independently at universities, and are seldom designed with integration in mind, leading to systemic inefficiencies. This paper draws on systems thinking to develop…

As the COVID-19 pandemic shut down most face-to-face instructions and services in higher education, universities struggled to continue teaching and serving students. In particular, student services like academic advising were significantly impacted, as most advising is conducted in person. The use of synchronous communication technology was…

Few studies investigate Latinx first-generation college student (FGCS) success. The bulk of existing literature focuses on obstacles this population encounters. It is vital to produce studies that focus on both challenges and strengths in order to support this population's success. College counselors may help students navigate obstacles and…

The main objective of this dissertation was to investigate factors that affect decision-makers' trust in and reliance on algorithmic predictions as decision aids in the context of college admission prediction tasks. College admission officers often made predictions about the applicants' future success based on multiple pieces of available…

The U.S. college persistence rate for African American students, remains lowest in comparison to other race/ethnicities. Academic advising and other forms of academic integration are emphasized in prior research as associated with positively influencing persistence outcomes. However, a gap exists in the literature regarding their impact for…

This dissertation examined undergraduate student perceptions of academic advisors use of communication confirmation and supportive and connected communication climate. Additionally, this dissertation investigated if academic advisors use of confirmation behaviors had an effect on student learning, specifically, cognitive learning outcomes,…

This phenomenological study expands upon Bean and Metzner's (1985) A Conceptual Model of Nontraditional Student Attrition framework by introducing a new Academic Variable, Learning Analytics (LA), and identifying two specific Social Integration Variables (Sense of belonging; Microaggressions). LA was not a factor in 1985 when the original model…

Though theories about retention and student development have been in the literature for decades, they have mainly existed in silos with little exploration of how they could or should be used together. This scholarly paper seeks to engage with the idea that there are synergistic connections between student development and retention theories that…

AI advancements are likely to have a profound impact on all aspects of society and every sector of the economy in the coming years, with changes already well underway. In this context, postsecondary institutions have a dual role: (1) to strategically leverage AI to help catalyze greater access and success into postsecondary education for all…

In 2024, British Columbia's (BC's) English as an Additional Language articulation committee revised the alignments of the provincial EAP (English for Academic Purposes) learning outcomes with the Canadian Language Benchmarks (CLBs). The CLBs and the EAP outcomes both assess English proficiency for the purposes of post-secondary admission, program…

Despite persistent calls to support international students on campuses, there is little research about the attitudes that higher education professionals, in particular academic advisors, hold about international students. Through a neo-racism framework, we found multiple neo-racist attitudes that have the potential to negatively impact academic…