Researchers who have attempted to study the functioning of the jury in the United States have been hampered by the absolute confidentiality of jury deliberations. Research methodologies have tried to circumvent this difficulty by using simulated juries, and have focused largely on the influence of the social status of jurors during deliberations.…

This directory provides a selective listing of information about economic education programs and resource activities of 299 corporations, organizations, universities, and colleges in the United States. This second edition of the directory is intended to stimulate interaction between business firms and schools and to help educators, members of the…

This document contains ten information modules designed for use in an industrial supervisory training seminar. The first module focuses on the role of the supervisor. Topics include a definition of supervision and its four basic functions: planning, organizing, directing, and controlling. The second module deals with authority, power influence,…

Five hundred two employees of 20 television stations (47% response rate) completed a 90-item questionnaire in a study designed to determine their level of job satisfaction as well as the extent to which their perceptions of organizational and interpersonal relationships were similar to those reported in previous studies by employees of other…

Negotiating cues--sometimes referred to as tips, clues, or signals--are elements of the collective bargaining process that are important to look for, recognize, and use to advantage. They may appear as : (1) a word or other signal hinting the beginning of an action; (2) an action distinguishable from the ordinary; (3) a foreshadowing or sign of…

Continuing educators can gain knowledge about their programs' environments, as well as predict the outcomes of change processes, by utilizing an emerging systems concept called the communication model. Utilization of the communication model involves three steps: (1) diagramming the perceived reality of the organizational system, (2) using the…

This chapter of "The Best of the Best of ERIC," Volume 2, contains 15 summaries of documents and journals on communication skills, all of which are indexed in either "Resources in Education" or "Current Index to Journals in Education." The materials included deal with various aspects of the topic, such as communication problems between principals…

Information professionals have been concerned with information sharing and cooperative arrangements for years; however, members of other professions, trapped in their own institutional and information maze, are building their own interpersonal and interagency networks. By developing a supportive network of people from various social areas (aging,…

The problems of public confidence in higher education are addressed with emphasis on fundamental doubts about the efficacy of the higher education process, the proper role of colleges and universities, and their effectiveness with respect to rising costs, both to the tuition-paying parent and to the tax payer. Suggestions are made for (1) agreeing…

The "Trouble Shooting Checklist" (TSC) is a diagnostic and predictive instrument designed to aid educational change agents, faculty, and administrators in estimating the effects of particular variables on an institution's potential for successfully adopting innovations. The TSC consists of 100 descriptive statements that are broken down into seven…

This booklet is intended to serve as a practical source of assistance to school staffs that are interested in improving the flow of information about school programs and services to parents and pupils. Specifically, it is designed to help school personnel assess school programs and services, communicate information about these programs and…

A conceptual approach to studying interpersonal influence is outlined as a framework within which results of a study of purchase decisions in business firms are presented. Data concerning the bases of influence in these organizations--especially data showing the importance of a person's stake in the decision--do not fit neatly into the well-known…

Registration is one of the more critical functions that a college staff encounters each semester. To have a smooth, efficient, college-wide registration, it is essential that all segments of the college be aware of registration procedures as well as data control operations. This packet was designed to acquaint interested parties with the…

Changes in organizational structures, with less emphasis on bureaucracy, require new approaches to communication. One relatively new form of organization design is the "task force" or "project team" which is assigned to one specific short-term program, after which the team is dissolved and its members reassigned. A study of a project team in a…

This review of research literature from 1963 to 1972 discusses implications of research for analysis of communication behavior in work organizations. The review is organized into four sections: contributions from organizational theory; research related to the interpersonal milieu; research related to the organizational milieu; and an examination…