Discusses the public for bibliographic instruction in libraries, what they are learning, who is not being served, and what the implications of that failure are. It is suggested that bibliographic instruction should create a public knowledgeable about the information environment, including its principles, structure, systems, and libraries as…

Discusses issues involved in public access to library materials and facilities and patron confidentiality. Topics discussed include children's access to adult materials; parents' right to know about their children's materials; First and Fourth Amendment protections; the Library Bill of Rights; and American Library Association (ALA) documents that…

Survey of adult Canadian library users focused on defining "seniors," and determining their awareness of library programing and needs for further programing aimed specifically at older adults. Results indicated that, in an era of fiscal restraint, librarians need to be wary of improving services to seniors at the expense of other…

Describes use of the STAR (System Training for Accurate Reference) program at the Baltimore County Public Library to improve the interview skills of reference staff. The effectiveness of the program, staff training, performance evaluation, and effects of budget cuts are discussed. A sidebar summarizes STAR behaviors: open questions, verifying, and…

Describes tools that enable people with disabilities to access print information, including optical character recognition, synthetic voice output, other input devices, Braille access devices, large print displays, television and video, TDD (Telecommunications Devices for the Deaf), and Telebraille. Use of technology by libraries to meet mandates…

Overview of the 1991 White House Conference on Library and Information Services covers the conference setting, speakers, activities, and recommendations. Discussion of selected recommendations adopted focuses on library services to youth, the President's America 2000 plan, the National Research and Education Network, and other areas that affect…

In February 1991, OCLC tested its newly developed product--the FirstSearch Catalog. Designed distinctly for the end user, FirstSearch is an online computer system providing access to a variety of databases. By October 1991, the system was made commercially available to all OCLC member libraries. The Ohio State University served as a test site for…

Discusses the content of the Americans with Disabilities Act (ADA) of 1990 and how it will affect libraries, particularly public libraries, in the areas of employment and public accommodations. Weaknesses of the ADA are addressed, and librarians' roles in providing equal access use are emphasized. (14 references) (LRW)

Describes a six-month retraining program developed for Israel's Russian-speaking immigrant librarians and information specialists that includes Hebrew language, Jewish and Israeli history, English, and library automation. Differences from the Soviet library system are discussed, including censorship and public libraries, and characteristics of the…

Describes three projects that won 1994 John Cotton Dana Public Relations Awards. The projects used less than $150 of the library budget, had no full-time public relations staff, and relied on volunteers. Guidelines for entering the 1995 awards contest and a list of all 12 winners from 1994 are given in sidebar articles. (KRN)

Describes the development of the Young People's Library in Las Vegas (Nevada) as a symbolic and literal bridge to the Lied Discovery Children's Museum. The roles in the design process of library administration, library personnel, and the architect are explored, and how this project addressed differences between the architect's artistic vision and…

Discussion of library outreach programs to senior citizens highlights the experiences of Driftwood Library (Lincoln City, Oregon) in using multimedia kits by Bi-Folkal that were designed for use in nursing homes, senior care centers, and retirement homes. Library staffing, funding, and planning needs are addressed. (LRW)

Explains a system designed by the Montgomery County Department of Public Libraries to develop objective data based on time costs to help make decisions regarding children's program resources. Budgets and library priorities are discussed, a form for gathering data on programs is provided, and suggestions for modifications for other libraries are…

Discussion of ways libraries deal with patrons with various disabilities focuses on a project that investigated the effects of bibliographic instruction on mentally retarded adults using public libraries. Evaluation of the instruction by examining patrons' use of their library cards is described, and results of pretests and posttests are…

Describes job responsibilities of assistant/associate library directors. Changes affecting libraries as a result of automation and their impact on management are discussed, and two studies of public and academic libraries that examined ratings of managerial skills and competencies by directors and assistant directors are reviewed. (nine…