The Distance Education Center (DEC) of the University of Southern Queensland (Australia) has developed a unique materials database system which is used to monitor pre-production, design and development, production and post-production planning, scheduling, and distribution of all types of materials including courses offered only on the Internet. In…

This paper discusses problems and opportunities, presented by the information explosion and the growth of the Internet, for libraries to apply and augment traditional methods of cataloging. The first section provides an overview of how the process of cataloging evolved, including the development of the Anglo-American Cataloging Rules (AACR),…

This publication offers suggestions for improving management so that organizations, especially further education institutions, will be more effective. The conceptual bases for the book are three "tool chests": strategic thinking, speedy decision, and total quality improvement. Chapter 1 clarifies strategic planning and provides case…

This brief report summarizes a longer document with the same title. Many colleges and universities, in responding to public demand for higher education and the external challenges it creates, are employing Total Quality Management (TQM) techniques to improve quality, increase productivity, and decrease cost. The quality improvement process itself…

In an internationally competitive training environment, implementation of Total Quality Management (TQM) in vocational education can provide a comparative advantage in preparing the type of work force required for micro and macro economic reforms. The concept of TQM can be used as a management tool to improve the standards of vocational training.…

Running a university is fast becoming more challenging than managing a large corporation, in part due to greater quality demands by more groups in the face of shrinking resources and budget cuts. This paper argues against universities conducting business as usual in the face of societal change and increasingly greater challenges, and presents…

The implementation of Total Quality Management (TQM) in an organization implies a fundamental change in the way that organization functions. Therefore an examination of the adoption of the TQM philosophy necessitates a review of the most significant and latest literature on change theory and on the impact of organizational culture on change, as…

This paper, written from a British perspective, looks at "new" methods of learning that are transforming higher education teaching and learning and at some issues in quality control that arise from these rapid changes. The author notes that in the past new methods have often mistakenly been hailed as the panacea of current educational problems but…

This document presents the proceedings of a conference on managing and using information technology to implement change in higher education. Six tracks, with eight papers in each track, address the themes of: (1) leadership challenges for managers of information technology during times of change; (2) leveraging people with technology, to make…

This paper clarifies the problems of meaning and translation into practice of concepts of "quality" in higher education by examining a quality improvement program at Griffith University (Queensland, Australia). The paper notes that Australian government agencies have advanced a quality assurance (QA) approach concerned with the…

A quality control review of Connecticut's Sustained Effects studies was undertaken by the Chapter 1 Evaluation Technical Assistance Center (TAC) operated by RMC Research Corporation. Nineteen Connecticut school districts had selected from among four basic evaluation designs in implementing the Chapter 1 Sustained Effects requirement during 1982 to…

The Pell Grant Quality Control Study of 1982-83, the third stage of a contract with the Department of Education, was designed to identify program error rate, to measure the impact of increased validation activity, and to propose corrective actions to reduce the misallocation of program funds. A nationally representative sample of approximately…

The Pell Grant Quality Control Study of 1982-83, the third stage of a contract with the Department of Education, was designed to identify program error rate, to measure the impact of increased validation activity, and to propose corrective actions to reduce the misallocation of program funds. A nationally representative sample of approximately…

Three reports on the state's licensure of private institutions and reliance on non-governmental accreditation are presented. They include: (1) Recommendations for Revising the Private Postsecondary Education Act of 1977 (the Private Postsecondary Education enterprise, findings of the California Postsecondary Education Commission's two previous…

This pilot study of facilities from which the Texas Department of Human Services (TDHS) purchased day care services gathered and analyzed data for use in developing day care service control standards by means of which the quality of purchased day care services could be systematically assessed. Random samples were selected from contract centers,…