A Program Review Unit was established at the Philadelphia Area Agency on Aging and an evaluation model was developed during the first year of operation. The single most important attribute for a successful program review activity is the availability of measurable program goal statements. (Author)

Collaboration between a private home health agency and public volunteer agency (the Senior Companions Program) was evaluated through interviews, site visits and questions. Volunteers were highly valued and important to the organization despite additional administration and training burdens. It was a cost-effective way to expand community-based…

Defines knowledge management, particularly as it applies to government agencies, information centers, libraries, and non-governmental organizations. Topics include the dynamic nature of knowledge transfer; personal knowledge and organizational knowledge; identifying communities of practice; collaboration tools; and continuous organizational…

Rather than being a by-product of the social activism of the 1960s, modern child advocacy began and evolved immediately after World War II in the context of the welfare state. The rise and fall of the Citizens' Committee for Children of New York, begun in 1945, illustrates the changing content and meaning of postwar child advocacy. (TM)

Describes the growth of Indian social organizations in Phoenix (Arizona). With changes in federal policy and the increasingly uncertain role of Arizona's Commission on Indian Affairs, these institutions take on growing social and political importance, as such organizations have done for other ethnic groups. (DM)

A model is presented for treating complex child abuse cases involving different agencies. The model proposes five stages in processing cases: interagency cross referral, joint case conferences, allocation of treatment responsibilities, simultaneous treatment, and formal joint periodic reassessment. Analyzing the dynamics at each stage can help…

Some academic administrators have long felt that colleges are too much influenced by specialized accrediting agencies. Under pressure to control costs and improve general education, some are attempting to limit the agencies' authority. Proponents say accreditation is needed and conflict is inherent in the system. (MSE)

Discusses the outcomes approach to measuring progress toward agreed-upon goals adopted by the Vermont Agency of Human Services. The outcomes and indicators span the areas of maternal and child health, school readiness and success, youth behavior, economic vitality, and safety and welfare. (Author/JOW)

This paper traces some aspects of the growth over the last 20 years in the number of quality assurance agencies in higher education, that is, organisations with some responsibility for the quality of teaching, research and other activities in higher education institutions. Initially, staff of these agencies were largely amateurs in the field, and…

This article explores the use of consultation within educational psychology practice and suggests there is confusion and lack of clarity within the profession surrounding the term, how we use it and how inclusive or exclusive it is as a practice. Three ways of conceptualising consultation are suggested and examples of research and theoretical…

The purpose of this study is to determine the potential effects of an Internet2 implementation at the FDA. Because Internet2 does not currently exist in the FDA, research will be made to compare the tools used today to transmit data to what may develop with an Internet2 presence. These effects will be assessed from the point-of-view of the…

Over the last decade, increasing attention has been given to the networking in the tourism industry (Lynch, 2000; Pavlovich, 2003). The existing literature mainly focuses on the interrelationships among tourism stakeholders at sector level and the structure of the interorganizational networks in tourism industry. However, little research has been…

British Columbia is facing challenging economic times. Indeed, the province is managing the effects of an economic recession that has been truly global in nature. In times like these, it becomes even more important to draw on the core strengths of the province and clearly recognize that the opportunities for everyone's future lie in the innovative…

The Carl D. Perkins Career and Technical Education Act of 2006 (Perkins IV) supports career and technical education (CTE) in high schools and postsecondary institutions, such as community colleges. Perkins IV established student performance measures at the secondary and postsecondary levels for state agencies, such as state educational agencies,…

This report details the U.S. Department of Education Office for Civil Rights' (OCRs') accomplishments in enforcing the civil rights laws under which OCR has been granted jurisdiction to address and remedy discrimination. These enforcement efforts include complaint investigation and resolution, compliance reviews and technical assistance, as well…