This nine-part report reviews the activities and programs of the Division of Continuing Education and Extension Services of New York City Technical College for 1982-83. Following introductory material examining the effects of second-year resource reductions, enrollment declines, space scarcity, staff development activities, credit possibilities…

This paper summarizes a comparative study of the impact of market and technological changes on human resources in banks and insurance companies in five countries: France, Germany, Japan, Sweden, and the United States. The research was organized around case studies of changes in 12 firms--9 banks and 3 insurance carriers. The paper discusses the…

This model instructional unit was developed to aid business teachers in Louisiana to prepare students in grades 10-12 for business and office employment, further educational experiences, and responsible consumer activity. It provides guidance on model performance objectives, current technology content, sources, and supplemental materials.…

This curriculum guide lists competencies for banking and related financial services occupations, validated by educators and experienced persons in the field in Arizona. The competencies describe the skills required of entry-level workers. The guide is in two parts with one focusing on teller or teller-like positions, and the other focusing on…

This guide contains instructional materials to aid business education teachers in teaching business skills in Alaska secondary schools. The materials include five units covering the following topics: human relations as a separate unit and as integrated into other daily activities such as planning and organizing work activities and grooming,…

A study, part of a doctoral dissertation at Oklahoma State University, identified those clerical occupations that fall within the realm of the office assistant program. It also determined from employers major concerns and problems encountered in terms of employee performance in selected occupations. Phase I collected data from 22 instructors of…

This competency test package, one of a series of test packages for office occupations education, contains a list of performance objectives; a pool of objective questions matched with these performance objectives; a sample, 50-point objective test; and several performance test activities. The package also includes complete directions for the…

This competency test package, one of a series of test packages for office occupations education, contains a list of performance objectives; a pool of objective questions matched with these performance objectives; a sample, 50-point objective test; and several performance test activities. The packages also includes complete directions for the…

This trainer's guide is intended to assist supervisors of work-based career training projects in helping students understand, maintain, and follow up on sales accounts. The guide is one in a series of core curriculum modules that is intended for use in combination on- and off-the-job programs to familiarize youth with the skills, knowledge, and…

This trainer's guide is intended to assist supervisors of work-based career training projects in teaching students such aspects of storeroom layout and procedures as identifying, locating, and reordering stock. The guide is one in a series of core curriculum modules that is intended for use in combination on- and off-the-job programs to…

A three-part investigation of clerical workers in Connecticut concluded that there is sex discrimination in the field. A survey of clerical workers, interviews with various executives, union officials, and personnel consultants, as well as a public hearing with clerical workers led the investigators to conclude that most of the discrimination is…

The sixth annual study to determine manpower needs and job opportunities in Nebraska is compiled through employer information regarding the number of persons employed, the job duties of persons employed, and the projection of future needs according to these job descriptions. Since data are presented by "Dictionary of Occupational Titles"…

These experimental curriculum materials for one of five clusters developed for the occupational orientation program in Illinois include a series of learning activity packages (LAPs) designed to acquaint the student with the wide range of occupational choices available in the business, marketing, and management occupations field. The 31 LAPs, each…

Describes results of a survey of workers concerning skills needed to obtain a job and training to improve those skills. Sources of training are explored. Occupational patterns are examined by group: executive, administrative, and managerial; professional specialty; technical; sales; clerical, household; service; farming; precision production; and…

A study examined needs of client groups--industry, enterprises, regions, and individuals--and their consequences for policy and practice within Australian vocational education and training (VET). The requirements for VET in the food processing and clerical industry sectors were examined in three regions across Australia. The study comprised five…