Proceedings drawn from a conference on business communication, the 21 papers in this collection are grouped under the headings Corporate Tower Views, Bridging the Gap, and Ivory Tower Views to better reflect the joint concerns of professional communicators on the job as well as the concerns of those who teach business communication. Among the…

The interactions of student financial aid offices with other campus offices, government agencies, and private groups are described. Campus groups that interact with the financial aid office include the following: campus veterans affairs office, student affairs office/dean of students, recruitment staff, campus registrar, chief executive officer,…

The second of a planned series of monographs designed to help community groups help themselves, this booklet has been developed to provide neighborhood organizations with an awareness and understanding of communication tools. Communication techniques are offered for the neighborhood grapevine, controlled media, and mass media. Among these are…

A study examined how the factors of sex, tolerance for ambiguity, conflict management style, and argumentativeness relate to the prediction of innovativeness. Ninety-six K-12 public school teachers in a northeastern school district were surveyed using self-report measures for innovativeness, ambiguity tolerance, conflict management style, and…

On the premise that union election campaigns on college campuses can provide useful lessons for public relations practitioners, this paper examines literature pertaining to organizing efforts in order to discover public relations problems that can be posed by the reciprocal nature of the influences between the internal and external audiences…

This bibliography consists of annotations of selected journal articles, magazine articles, books, and unpublished doctoral dissertations pertinent to the topic of educational leadership. The selections encompass a time frame ranging from 1981 to 1985. "Education Index" and "Psychological Abstracts" were the primary sources for…

Despite the increase in the number of women entering the work force, the organizational setting is not typically conducive to upward mobility for most women. According to a variety of research studies, the impact of sex role stereotyping clearly suggests a set of communication behaviors appropriate for male managers and a different set appropriate…

To help educators improve their school public relations program, this handbook discusses how to develop an internal school communications program. Chapter 1 explains that schools need effective internal communications systems because school employees are important in communicating with the public. Chapter 2 covers the development of a strong…

Four portfolio managers who handle common stocks were observed in a study that examined the preference of an alternative decision making process in an information overload situation. The week of observation was arranged so that the portfolio manager focused primarily on the decision making portion of the work rather than on the presentation and…

This paper describes the development and implementation of an evaluation system for a pediatric residency program to meet federal grant monitoring requirements. Continuous communication and collaboration with program participants characterized this naturalistic formative evaluation. Concerns identified through initial interviews of the 15…

Each of the three sections of this book highlights a basic concept in communication research that needs more attention, and includes individual articles that review or apply new methods for the study of social communication. The first part deals with organizational analysis and field studies, and reminds its readers that mass communication is not…

Since communication is the working link between the school district and the community it serves, public school administrators serving small towns or rural areas are developing a planned program of two-way communication based on a clear policy statement adopted by the board of trustees which basically upholds the public's right to know. In order to…

Policy implementation in organizations has been described in the literature as a process of adaptation. A study was performed to investigate three basic linkages specified in the traditional rational adaptation paradigm during the implementation of a new budget structure in a multicampus community college district. Loose coupling between elements…

The increased demand on educational administrators to share power with parents, community groups, teachers, and school staff emphasizes the need for more participative decision-making and for improved communications with school groups and the outside public. Participative decision-making through groups or councils requires clear, unambiguous…

To assess structural coupling in schools, investigators must first have measures with established reliability and validity levels. Structural coupling refers to the mechanisms and norms in organizations that influence interactions among individuals. For three structural coupling measurement techniques--participant observation, interviews, and…