A computerized teacher/advisor for a Classwide Peer Tutoring Program was developed, and initial tests were conducted. This paper reports the development of the system and results of two small-scale tests of its accuracy and its use by teachers. Implications of combining behavioral and computer technology in assessing fidelity of treatment are…

Colleges and universities have begun to benefit from advancing technology. Considering the problems higher education faces and the potential that enterprise-wide information access offers, institutional leaders must look ahead and decide where to invest in information technology support to achieve maximum benefits in quality improvement and cost…

This article summarizes how an organization designed and implemented a quality improvement infrastructure and an effective outcomes-based management system. Stages included: assessing the organization's current status and planning for buy-in, initiating data collection, ensuring data integrity, utilizing data in clinical assessment and…

Discussion of the Internet and the guidance of the World Wide Web Consortium focuses on scientific communication and electronic publishing. Considers the speed of communicating and disseminating information; quality issues; cost; library subscriptions; publishers; and risks and concerns, including the role of editors and reviewers or referees.…

It is argued that colleges and universities can become more productive by enhancing the efficiency of student learning. This requires both acceleration of learning through individually paced mastery learning, better academic focus, year-round schooling, and an earlier start to graduate and professional education. Eight strategies for enhancing…

Survey of 74 Canadian universities suggests prior learning assessment and recognition (PLAR) is gaining legitimacy because of the government/industry agenda to prepare the workforce, growing emphasis on lifelong learning, changing demographics, and students' conviction that learning outside the classroom should be validated. Quality assurance and…

University education is believed to be one of the most controversial public policies in Hong Kong. Numerous changes have also occurred in the university education sector since the 1990s when the rapid expansion of university places was put into force. The most notable changes may include the institutionalization of quality assurance mechanisms,…

The accreditation systems of higher education institutions and/or programs are becoming a policy measure used to find a balance between their autonomy and public assurance concerning the quality of the qualifications they award. This article analyses, from the point of view of this balance of power, the process of development of the Portuguese…

British Commonwealth universities inherited the class system for classifying degrees. However, increasing global marketization has brought with it increasing demands for student exchanges, particularly with universities in North America. Hence, Commonwealth universities are considering adopting grade point averages (GPAs) for degree classification…

Through offering insight into different approaches to quality assurance, with input from those who provide leadership in post-secondary education in British Columbia and Canada, this project's goal is to recommend whether Canadian jurisdictions should consider a new quality assurance regime, and to provide potential new models to consider in that…

Total quality management (TQM) was employed to improve the collection, storage, and use of racial/ethnic information at Cornell University. The initiative began with the task of standardizing ethnic codes across a number of university systems. The project to improve race/ethnicity reporting was undertaken by a team representing various university…

A discussion of issues related to accountability in adult English-as-a-Second-Language (ESL) programs looks at ways in which current quality and accountability measures address the real issues of adult immigrant education. First, the strengths and weaknesses of accountability schema that have been developed in other education contexts are…

These guidelines are intended to assist states and local communities in developing quality respite services that meet the diverse needs of families and children with disabilities, with chronic and terminal illnesses, or at risk of abuse or neglect. The guidelines support the philosophy that all families can benefit from temporary intervals of rest…

This manual is intended to assist managers of support units at institutions of higher education in the implementation of Continuous Quality Improvement (CQI). The purpose is to describe a cooperative model for CQI which will permit managers to evaluate the quality of their units and institution, and by using the described tools and techniques, to…

The total quality movement began as a result of the desire of W. Edwards Deming, an American statistician, to permit the economic system to maintain its edge in a growing global market. The 14 points Deming listed as essential to "total quality management" have recently been adapted to the field of education. The success of the total…