Describes monthly reports that were developed by middle school librarians to keep school administrators aware of the library's role in students' education. Categories in the reports include curriculum connection, committee and school involvement, reading incentives and public relations projects, special projects, and vital statistics. (LRW)

Compares volunteers' and paid employees' attitudes toward their jobs and supervisors. Finds that volunteers are higher in intrinsic motivation and are more satisfied with their supervisors' decision-making. Suggests that supervisors of volunteers should use participative decision-making tactics and employ compliance-gaining behavior strategies…

Stresses the importance of communicating to parents how camping meets the developmental needs of youth through encouraging positive social interaction with adults and peers, providing a structured environment, promoting physical activity, encouraging creativity, empowering campers to achieve success, providing meaningful participation in the camp…

The University of North Carolina at Greensboro student financial aid office undertook a program to train staff in effective listening. Training involved personal videotaping of staff members, followed by feedback to staff and a handout for students (appended) to promote more successful interviews. Initial response has been positive. (Author/MSE)

College and university advancement managers offer these keys to motivating employees: open communication, acknowledgement of management style, team building, encouragement of innovation, spreading opportunities broadly, promoting personal growth, creating reward systems, evaluating fairly, and strong leadership. (MSE)

A study of two colleges examined how the president's communicative behavior affects organizational life, viewed from a social constructivist perspective. It is concluded that the president can inadvertently create hard times even in good financial circumstances and abate them during serious financial decline. (Author/MSE)

Weber State University (Utah) has successfully implemented shared decision making and governance between faculty and administration. Critical elements were communication, faculty involvement, and trust. Two major decisions and their outcomes are compared. One was made without faculty input and the other was made with the new shared decision-making…

In October 1989-October 1991, Mills College (California) faced three crises: an earthquake; a strike over plans to convert to a coeducational institution; and a devastating fire in the area. The college has learned to focus its structural, human, political, and symbolic frames of reference; communicate; plan; consider the public; and develop…

Considers approaches to dealing with user attitudes toward newly implemented information systems (IS), and suggests that behavioral management strategies relevant to IS fall into three categories: (1) empirical/rational; (2) normative/reeducative; and (3) power/coercive, based on "planned change" theories. An integrative contingent model…

Increasingly, universities are using teleconferencing and computer meeting systems for a variety of administrative and instructional purposes, including more efficient and effective meetings, hiring, business administration education, and writing compositions. Many U.S. and foreign institutions are using the GroupSystems technology developed at…

A review of research suggests that major factors in job satisfaction among women in higher education administration are (1) perceptions of the communication climate; (2) elements contributing to chronic job stress; and (3) facets of work support. Within each category, a variety of elements are important. (MSE)

Syracuse University (New York) has found that the focused, collaborative approach to institutional administration embodied in Total Quality Management is beneficial. It requires allocation of adequate time and resources, observation of others, communication, addressing high-need areas first, and willingness to adapt, but it may bring resistance…

Research suggests 10 principles for college presidents' success: making a good first impression; listening with respect, creating equilibrium for governance; avoiding simplistic thinking; deemphasizing bureaucracy and linear administrative strategies; emphasizing strong values; focusing on strengths; encouraging leadership in others;…

The University of Texas at El Paso instituted a strategic planning framework with the intent of expanding and maintaining long-term participation by faculty, staff, and other constituents. The four-phase process included generating more open dialog about the future; responding to a powerful external incentive for self-assessment; preparing for…

Advocates the establishment of a well-organized Professional Development Program (PDP) for on-going instruction/technology training of school, college, and university instructors, as well as Instructor-Administration Socialization (IAS) to enhance intellectual synergy and provide an environment that reinforces collegiate dialog among instructors…