This discussion guide for facilitators helps school staff translate the concept of William Glasser's control theory, reality therapy, and the Quality School to the classroom. Each discussion chapter focuses on key concepts that staff members process before applying them in their classrooms. The activities are designed to help students and teachers…

This book presents information for school administrators and leaders about how to use a wide variety of planning tools for educational change. The planning strategies draw on current restructuring concepts, such as effective-schools research, school-based management, and total quality management (TQM), to create a holistic framework for…

This paper presents findings of a study that examined the leadership factors that emerged during the planning and implementation of a neighborhood schooling program for special education students with mild and moderate handicapping conditions in 12 schools in an urban school district in a community in the southwestern United States. Leadership is…

Organized around the themes of quality and team building, this book contains essays by community college practitioners who address various structural or thematic aspects of the community college. The book contains these articles: (1) "A Team Approach to Institutional Quality: Toward a Model," by George A. Baker, III, and Vaughn Mamlin Upshaw; (2)…

This book contains edited versions of papers from a symposium on adult development and a final integrative chapter. The following papers are included: "Introduction" (Jack Demick, Patrice Miller); "Influences of World View on Personality, Epistemology, and Choice of Profession" (Melvin Miller, Alan West); "Developmental Conceptions of Good Work: A…

Ways to apply the concepts and processes of Total Quality Management (TQM) to education are discussed in this document. Following the introduction and the preface, chapter 1 provides a historical overview and describes the four cornerstones of TQM--an understanding of systems, psychology, knowledge, and statistics. Chapter 2 describes some of the…

COPE (Client-Oriented, Provider-Efficient) methodology, a self-assessment tool that has been used in 35 countries around the world, was used to improve the quality of care in family planning clinics in Kenya. COPE involves a process that legitimately invests power with providers and clinic-level staff. It gives providers more control over their…

This document is the 1997-1998 annual performance report of the Australian National Training Authority (ANTA), which was established in 1992 as a commonwealth statutory authority to advise commonwealth, state, and territory ministers on policies and mechanisms to help the vocational and training (VET) sector achieve a more national focus. Section…

Sir Sandford Fleming College in Ontario, Canada is in the process of transforming itself from a teaching-based college to a student-centered organization. Faculty-led teams are a critical element in this transformation. With active support from its faculty union, Fleming has reduced its administrative ranks by one-third and created a host of teams…

This volume is a resource for those who want to explore opportunities in training and development careers. Chapter 1 covers the evolution of training and the future of education at work. Chapter 2 considers trainers' roles; program design and development; needs assessment; development of program objectives; program content, training methods,…

This brief describes action learning (AL), discusses some of its advantages and challenges, highlights its educational applications, and recommends practices for future implementation. Action learning may be characterized as voluntary learning that is centered around the need to find solutions to real problems, that is equally concerned with…

This document contains three papers from a symposium on human resource development (HRD) and performance outcomes. "Going to the Next Level of Growth: Employing Systems Thinking to Make Effective Interventions" (Carol Ann Zulauf, Joseph A. Ilacqua) shows how a systems view enables organizations to find the most effective point for…

The purpose of this guide is to help the policy maker address a series of questions regarding the protection and safety of computer systems and data processed within his/her agency. It introduces information systems security concerns, outlines the management issues that must be addressed by agency policies and programs, and describes the essential…

This report contains the proceedings of a 7-day training course for top-level professionals in adult education and development held in Kenema, Sierra Leone, in April 1990. Section I is an introduction to the report, giving the background of the orientation course. Section II deals with the official opening ceremony and provides welcoming and…

The Blue Ribbon Committee at Utah State University (USU) was charged with the study of information systems, telecommunications, and library services at the university, and challenged to look for ways to better manage, coordinate, and capitalize on both opportunity and investment in telecommunication and information technology and resources. The…