In November 1989, the College of the Canyons (CC) in Valencia, California, conducted a community survey of Santa Clarita Valley to determine residents' satisfaction with CC; use of CC services and facilities; perceptions of the value and performance of CC in six functional areas; perceptions of the quality of education; attitudes about fees, the…

In winter 1994, a study was conducted at Miami-Dade Community College (M-DCC), in Florida, to determine credit students' perceptions of college services. Surveys were distributed to students in 200 credit courses requesting ratings for 21 college services with respect to the importance of the service for their "ideal" college and their…

In winter 1994, a study was conducted at Miami-Dade Community College (M-DCC), in Florida, to determine evening students' perceptions of college services. Surveys were distributed to students in 200 credit courses requesting ratings for 21 college services with respect to the importance of the service for their "ideal" college and their…

A study was conducted at the San Diego Community College District (SDCCD) in California to assess students' perceptions of the campus climate and their college experience. A 65-item questionnaire was administered in-class to a 10% random sample of the spring 1994 student population, and a shorter version of the survey instrument had been included…

A survey was conducted of 1992-93 graduates from Sinclair Community College, in Ohio, to determine graduates' perceptions of their experiences and benefits received while attending Sinclair, as well as information on graduates' current salaries. Questionnaires were mailed to the 1,298 graduates from the 1992-93 academic year, resulting in 348…

This document focuses on employer/employment services in vocational rehabilitation (VR) programs. Vocational rehabilitation is undergoing transformation in employment services to respond to redefined priorities, diverse populations, changing labor markets, state-of-the-art technologies, legislative mandates, and economic factors. Changes in…

This research brief presents data concerning collective bargaining in higher education, to indicate how much collective bargaining activity is taking place, where it is, and who the principal participants are. Information is presented on how many faculty members are represented by collective bargaining agreements; the primary organizations…

A study was conducted at Southwest College (SC), in Texas, to ascertain students' attitudes toward campus safety and the college's responsiveness to student needs. The study also sought to determine if students considered safety issues when choosing a campus, if they perceived a need for a safety organization, and if they encountered non-safety…

This report provides information from graduates of selected occupational programs regarding the effectiveness of their Illinois community college experience. The study surveyed a pool of 2,190 occupational program graduates, which yielded a usable response rate of 58.6%. The majority of graduate respondents (64.5%) came from programs in four…

This pilot study sought to investigate the possibility that college student satisfaction and dissatisfaction were not opposites and to provide a framework for considering the relationships between satisfaction, dissatisfaction, and motivation. The guiding model for the study was Herzberg's two-factor theory of organizational psychology. Conducted…

Dilemmas emerged in the evaluation of a school improvement project that required evaluators to confront merging varied and often conflicting perspectives, sources of data, understandings of their roles as evaluators, the eventual use of the data, and the purpose of the educational reform effort. Selected examples are presented from the evaluation…

In 1989, Johnson County Community College (JCCC, Kansas) conducted studies of "leavers"--students who had been enrolled at JCCC during a specific period of time and had not graduated, earned a certificate, transferred to another college or university, or left the college with marketable skills developed in one of JCCC's career programs.…

Each year, Johnson County Community College (JCCC, Kansas) conducts follow-up studies of students who completed a JCCC career program during the previous academic year. This report summarizes findings, based on both graduates' and their employers' satisfaction with JCCC, for the follow-up study of the class of 1996-97. Out of a list of 573…

An evaluation of the second year of services of the Massachusetts Adult Education with Homeless Persons Project documented different program models evolving out of diversely defined partnerships between adult education organizations and shelters for homeless people. Site visits to all nine programs and subsequent profiles were supplemented with…

During the fall of 1993, the Placement and Career Information Center (PCIC) at Central Michigan University undertook a self-assessment to determine user satisfaction with and need for services. Data were collected from students, faculty, and employer users. Results indicated that students were generally satisfied with how they were treated and…