This pamphlet, published by the Canadian Department of Manpower and Immigration, is the second of a Careers-Canada series and describes careers in clerical occupations. The pamphlet is divided into nine major parts: (1) history and importance; (2) fields of employment; (3) nature of the work (this is subdivided into the secretarial group, the…

The authors investigate how working mothers manage children and domestic responsibility. Comparing 64 women in professional jobs with 46 women in clerical jobs, they found that the great majority of both sets of women were satisfied with their childcare arrangements and performed most of the domestic tasks with no help. (Author/RM)

This study examined the extent to which high school office occupations students developed job-related reading skills, particularly proofreading, verifying, and comprehending detail. The study revealed definite weaknesses in development of these skills required for effective job performance. (SK)

Lists suggestions for teachers to prepare them for teaching clerical skills to handicapped students. Specifically discusses teaching typewriting to students with missing fingers or arms and business skills to hearing and visually impaired students. Lists sources of additional information. (JOW)

The findings of interviews in 30 selected business organizations indicated that there are job opportunities of an office-clerical nature for low-achieving students. (Author)

Areas within the communications frame-work that many of us need to shore up" are concepts concerning communication, listening as a tool of communication, word power and the importance of word choice, and small-group communication. (Author)

This study was conducted to determine whether previous findings in role perception studies could be extended to a sample of clerical and secretarial employees. Three hypotheses testing the ambiguity-satisfaction relationship and the moderating effects of cohesiveness and degree of routinization in role requirements were examined. (Author/CT)

Interviews with 6 managers and 18 nonmanagers in clerical-administrative positions indicated the following: (1) they saw their role as either intelligent support, technical, advisor, or multiskilled pivotal employee; (2) duties depended on relationships with other workers; and (3) nonmanagers had a narrower vision of competence. (SK)

Interviews with nine clerical/support staff in a university extension department show how higher education has neglected valuable constituency of learners by restrictively defining and poorly supporting professional development for support staff. As a learning organization, the university should encourage and develop all employees. (SK)