This learning module, which is part of a management and supervisor training program for managers and supervisors employed at the Department of Energy's Waste Isolation Division, is designed to enable trainees to identify regulatory organizations and oversight groups and monitor and provide guidance in the implementation of the requirements of…

This book, designed to assist business managers in their efforts to initiate or enhance existing programs for cost-effective disability management and achieve the spirit of the Americans with Disabilities Act (ADA), presents case studies of over 30 companies who are successfully complying with the (ADA). The first two chapters of the book describe…

This paper describes a system that facilitates and encourages the sharing of knowledge among groups of users within or across organizations. KSE (Knowledge Sharing Environment) is a system of information agents for organizing, summarizing, and sharing knowledge from a number of sources, including the World Wide Web, an organization's internal…

The seventh in a series providing yearly reviews and syntheses of developments in the field of communication, this volume contains disciplinary reviews and commentaries on topics of general interest to scholars and researchers and discussions of current research in a variety of areas. The 40 articles in the volume are arranged according to the…

Most organizational problems are communication problems. The administrator must employ strategies for listening to employees (personal listening), and must allow the employees to participate in the decision-making process (corporate listening). The Marietta City School System (Georgia) employed several strategies to deal with the passive…

The problems faced by limited-English-proficient workers in the United States, particularly Indochinese immigrants with low-level English skills and little understanding of American culture are discussed. Classroom techniques and activities to familiarize LEP workers with the training process and to teach them workplace communication skills are…

Educational public relations (PR) is a planned and systematic management function designed to help improve the programs and services of an educational organization. The standards and techniques discussed in this guide are based on the nearly 50 years of experience of the National School Public Relations Association (NSPRA). The guidebook offers…

This trainer's guide is intended to assist supervisors of work-based career training projects in familiarizing students with abbreviations, acronyms, and terminology that are commonly used in the workplace. The guide is one in a series of core curriculum modules that is intended for use in combination on- and off-the-job programs to familiarize…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 23 titles deal with a variety of topics, including the following: (1) increasing patient communication through modeling; (2) an analysis of elementary Yeshiva school principals' and faculties' perceived leadership behavior and…

Since the position of the educational office employee is unique, there has been little formal education available other than the basic office skills. It has been necessary, therefore, for employees to learn on the job and to provide their own specialized training. This specialized training has been met by office personnel through the National…

The nature of the Cooperative Extension Service in agriculture was examined to identify aspects that could be applied to the design of an educational extension service. To learn about the organization, programs, and priorities of Cooperative Extension, employees of the state extension services in California, Colorado, New Mexico, New York, and…

Intended to help community organizations interested in sponsoring and developing a vocational program, this reference guide identifies and discusses some major administrative, financial, and program concerns that constitute the embedding context of successful vocational education programs. Focus of the guide is on core elements that must be in…

This case study of an interorganizational arrangement (IOA) involves a set of school districts and a college of education located in one of the most affluent areas in the United States. The school districts had a reputation for being among the strongest in public education, and it was from these schools that the university drew teachers to become…

Two methods were used to identify important operational constraints and their potential impact on special education camps: a review of current literature and programs using content analysis and the development of day and resident camping experiences. In the content analysis, a process of evolution through trial and error was seen as leading to…

Developed to assist managers of adult and continuing education programs, this management guide contains thirteen chapters written by several authors selected for their expertise in their respective areas. These chapters are divided into three major sections. The first section includes three introductory chapters providing (1) an overview of this…