Most large enterprises now have some type of portal to organize their internal information services. Few, however, have the long history of the SPIKE project at the University of Pennsylvania's Wharton School. Originally developed during the 1994-1995 school year, SPIKE was an intranet information portal before the term "information…

This module is part of a set of management and supervisor training (MAST) materials developed by the Department of Energy for the Waste Isolation Division. Its stated purpose is to enable trainees to communicate effectively in the workplace. The first section of the module is an introduction that includes a terminal objective and opening remarks…

Project EXCEL is a federally-funded workplace literacy program involving hotel enterprises in the San Francisco (California) Bay area. Its focus is on identification and instruction of literacy skills essential to job success for limited-English-proficient (LEP) workers. Training is intended to enable employees to understand written work orders,…

This literature review and analysis of the problem of building community confidence focuses on the work of the Phi Delta Kappa (PDK) Commission on Developing Public Confidence in Schools. Approaches to confidence building are categorized as: communications, concentrating on expanding communications one-way between school and the home; public…

All students need to develop essential academic skills and to acquire a knowledge base on which to build lifelong learning. To this end, Texas has implemented sweeping reforms of the state's public education system in the form of House Bill (HB) 72. This legislation essentially revamped every aspect of public education. This report gives a summary…

The effectiveness of an organizations's adaptive behavior depends on the extent to which public relations concerns are considered in goal setting and program planning. The following five open systems propositions, based on a "functional" paradigm, address the complex relationship between public relations and organizational intelligence and do not…

Ways to develop and implement personnel policies and procedures are described that should prevent problems from becoming crises in higher education institutions. Based on the authors' more than 40 years of combined experience in higher education personnel administration, this handbook offers a detailed guide to the intricacies of faculty and staff…

This collection of 22 papers examines various word processing (WP) technologies, systems, and applications. The first five papers by C. Briggs, C. Taylor, G. McLean, D. Remsen, and C. Norris discuss WP applications in the Army, a WP system for an insurance firm, the organization of the International Word Processing Association, WP fundamentals,…

Research was conducted in four schools of education to determine if there was any relationship between the degree of faculty involvement in program development and a systematic approach to change that involves a concern for the whole organizational structure rather than its constituent parts. The following internal factors were found in…

Education service requirements mandated by Public Law 94-142 and Section 504 of the 1973 Vocational Rehabilitation Act emphasize the need for interorganizational relationships in rural schools. A survey of 43 special education cooperatives and 32 districts in 17 states indicates that by the 1979-80 academic year 97% had developed interagency…

This monograph seeks to bring understanding to one component of the advocacy field, that of advocacy and the aged, by overviewing this component through a series of articles. (Advocacy is an activity by which changes can be effected in a power structure to improve a subgroup's situation.) There are four parts to the document: part 1, entitled…

The implications of faculty bargaining for decisionmaking in four-year colleges and universities are examined in this analysis of research and other literature. Institutional variables are described using research from political science and sociology to explain more fully the dynamics, apart from faculty bargaining, that characterize colleges and…

This guide is intended to give the reader an understanding of the processes used and programs developed in the Boston School/Business Partnership Program. Chapter 1 discusses the rationale for partnership, including such topics as Boston's initiative to use business resources to upgrade educational curriculum, underlying principles, and one-to-one…

A Seminar on Teacher Centers was convened in 1977 by the University of Chicago's Department of Education and Center for Policy Study in cooperation with the Organization for Economic Co-operation and Development, Paris. This volume contains the papers commissioned for the seminar. These papers report on principal issues discussed, and give…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The nine titles deal with the following topics: (1) small group interaction within effective and ineffective decision making groups; (2) vertical communication as perceived by administrators and teachers; (3) communication roles as…