To investigate methods of improving both employees' productivity and the quality of their work life, workers from four businesses were surveyed before and after their organizations implemented a total employees involvement program. Survey questions covered employees' perceptions of (1) the quality of the product produced, (2) the leadership's…

As the first volume in a set of programmed instructional materials to help college students improve their communication skills in preparation for the job market, this booklet presents an overview of communication skills and a section on active listening. Designed for students to use on their own, the format of the program is to present a situation…

The advent of schooling, the cash economy, and new political systems have brought about many situations providing challenges to the Samburu and the Turkana nomadic pastoralists in northern Kenya. This report details the experiences of the staff of the El-barta project in working with communities within a situation of isolation, harsh climatic…

By means of a case study of the Saint Louis, Missouri school desegregation and reorganization program, administrative procedures for avoiding desegregation or creating an appearance of compliance are discussed. The strategies used include public relations, inbreeding of staff, coopting and/or dividing citizen action, and stalling for time. (MH)

Educational reform now focuses largely on school restructuring, making transformational leadership and cultural change models critical issues for school administrators. Both concepts are inextricably linked to communication. Consequently, leadership for change requires a knowledge base in leadership, organizational theory, and communication…

This book approaches college and university budget reduction mandates as an opportunity to reexamine and recast outdated, inefficient processes and to increase administrative effectiveness and efficiency in supporting the academic missions of teaching and research. The book uses a road-map metaphor to tell the downsizing story and to advance the…

This guide to departmental planning in British secondary school modern language programs offers suggestions for producing effective work and curriculum plans. An introductory section outlines the reasons for departmental planning and discusses briefly the format and content of effective staff meetings. The second section addresses common…

Twenty health and literacy professionals (predominantly National Work Group on Cancer and Literacy members) were interviewed by telephone regarding communicating with low-literate audiences. Most respondents reported using census data, state statistics, and the Wide Range Achievement Test to help them target and identify low-literate individuals.…

A bilingual handbook for Title I migrant Parent Advisory Councils (PACs) was designed to be used by administrators, teachers, consultants and parents in organizing and training PACs at local, district, and state levels. All information is duplicated in separate English and Spanish sections. The first part discusses the Texas migrant program,…

Prepared by representatives of government, business, industry, and education, the papers in this compilation deal with a variety of aspects of technical communication. The approximately 150 papers are arranged according to the following categories: advanced technology applications, graphics and production, management and professional development,…

This document contains 12 outlines that forecast the office of the future. The outlines cover the following topics: (1) office automation definition and objectives; (2) functional categories of office automation software packages for mini and mainframe computers; (3) office automation-related software for microcomputers; (4) office automation…

A collection of essays that explores the links among women and communicative power from a variety of perspectives, this monograph focuses on issue analysis and suggestions for future research. The articles and their authors are as follows (1) "Women and Communicative Power: Introduction" (Carol Ann Valentine); (2) "Genderlect,…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 12 titles deal with the following topics: (1) the communication training needs of managers in large businesses; (2) sociolinguistic signals of role in university office-hour interactions; (3) the determinants of participation in…

Teacher isolation is a significant problem in the science teaching profession. Traditional inservice solutions are often plagued by logistical difficulties or occur too infrequently to build ongoing teacher networks. Educational Technology Center (ETC) researchers reasoned that computer-based conferencing might promote collegial exchange among…

This student guide is intended to assist persons employed as supervisors to develop and participate in quality circles. Discussed in the first three sections are the following topics: the purpose of quality circles (what a quality circle is, why quality circles developed, how they work, and the roles of various quality circle participants);…