Public relations guidelines for school principals are offered in this handbook, with an emphasis on improving student achievement and internal and external communication. Six chapters discuss the principal's public relations role, internal communication, securing and maintaining community involvement, school publications, media relations, and…

Automated office technologies, such as office automation systems, management information systems, teleconferencing, message systems, and robotics, are providing momentum for the trend towards the "paperless office" by allowing new means of carrying out office tasks and aiding in the management of time, data, and messages. The success of these…

The report examines and documents the part played by certain local and regional committees in the operation of the Priority Country Area Program (PCAP) in South-West and Central Queensland prior to 1980. Two original studies are described: one concerned with the Local Advisory Committees (LACs) in South-West Priority Country Area and the other…

The Austin, Texas,Independent School District's Department of Management Information has developed a set of guidelines for responding to requests for information about the schools, as well as requests for research subjects. Procedures for handling external requests have been grouped into five categories. (1) Research: applications must be approved…

This handbook for urban school staff provides guidelines and resource materials for implementing school needs assessment and communicating information about programs, services, and events in the school district to the community. It presents field-tested methods which have been utilized in a number of the largest public school districts. Part 1, on…

This book will help the reader every step of the way with detailed guidelines, practical tips, templates, action plans, and suggestions for strategic planning teams as well as for the sole practitioner. Consolidating the sage advice and up-to-date research of 29 leaders in the field, this comprehensive and highly practical guide takes the…

The General Accounting Office (GAO) examined selected experiences that six government agencies implemented to help empower or involve frontline employees. The agencies reviewed were as follows: the Federal Aviation Administration; the Federal Emergency Management Agency; the Internal Revenue Service; the Office of Personnel Management; and the…

The theme of this volume is new perspectives on organizational justice (OJ). It considers justice beyond the organizational context by recognizing that what happens in organizations influences and is influenced by aspects of workers' lives that occur outside the workplace. "Economic and Noneconomic Mechanisms in Interpersonal Work…

The strategic planning process developed at Hartwick College (New York) begun in 1992 is described, and the college's resulting commitment to information technology is discussed. Issues arising during the process included choice of operating system(s), winning over skeptics, software selection, development of technical support, establishment of a…

The report summarizes results of an evaluation of "The Cutting Edge," a workplace education program operated by El Paso Community College (Texas) with funding from the National Workplace Literacy Program. The project had tow main goals: to field test and refine curricula at a number of workplace sites, and to prepare products and…

An intensive immersion program in English-as-a-Second-Language instruction developed at Pepperdine University (California), a small liberal arts college, is described. The program was designed for limited-English-speaking foreign students who are at risk for academic failure without additional English language skills. Focus of this discussion is…

Project EXCEL is a federally-funded workplace literacy program involving hotel enterprises in the San Francisco (California) Bay area. Its focus is on identification and instruction of literacy skills essential to job success for limited-English-proficient (LEP) workers. Training is intended to enable employees to understand written work orders,…

Project EXCEL is a federally-funded workplace literacy program involving hotel enterprises in the San Francisco (California) Bay area. Its focus is on identification and instruction of literacy skills essential to job success for limited-English-proficient (LEP) workers. Training is intended to enable employees to understand written work orders,…

To broaden the scope of effective schools research by including change processes and a wider unit of study, this project investigated three Georgia school districts demonstrating improvements in student achievement for three consecutive years. Research identified these elements: (1) the sequence and influence of events, factors, and people…

This training outline for track dozer operators, one in a series of eight outlines, is designed primarily for company training foremen or supervisors and for trainers to use as an industry-wide guideline for heavy equipment operator training in open pit mining in British Columbia. Intended as a guide for preparation of lesson plans both for…