Suggested strategies for running a more effective college alumni program include effective calendar organization; careful staff utilization; administrator visibility; increased efficiency; effective use of alumni volunteers and student workers; good office communication; broad information dissemination across campus; consistent use of priorities;…

The evolution of the European Forum for Educational Administration, a network for international exchange of staff and ideas on educational administration, is chronicled. The following aspects of its operation are discussed: a four-year strategic plan, articles of association, financing, growth of national memberships, cooperation with other…

Strategies for designing effective professional development programs for research librarians are discussed, focusing on competencies of librarians and benefits to the organization. An internship model that outlines necessary components in the context of quality management and effectiveness is offered. (26 references) (EA)

The Japanese model of business management and Total Quality Management principles being applied to higher education as well as businesses are often ineffective because of the application of packaged ideas without consideration of the subtleties of individual organizations. The cowboy model of teamwork stresses the individual's role and better fits…

Development of community outreach partnership centers (COPCs) requires adaptations in the university environment. Institutions must reexamine and reinterpret the roles and responsibilities of faculty, design of the undergraduate curriculum, structures of the university that create the capacity to support and sustain different working relationships…

This chapter provides an overview of the literature on organizational learning and the learning organization, sets out key concepts in each area, and reviews the way that organizational learning and the learning organization have been applied within higher education.

The American Evaluation Association's (AEA) Independent Consulting Topical Interest Group (IC TIG) has a membership of over eight hundred individuals who generally work as sole proprietors, in partnerships, or in small consulting firms. Well over a decade ago, the IC TIG conducted a survey of its membership (Bonnet, 1992). To gather current data…

This book contains 18 chapters, written by different authors, on preparing for the future of multimedia computing (MMC). It is organized into four sections which focus on the following areas respectively: technology, applications and benefits, applications and development, and end users. The first section concerns the relationship between MMC…

This paper provides information about the development of a successful quality-assurance process in the New South Wales, Australia, school system. In 1992 the New South Wales (NSW) government announced its commitment to a program of quality-assurance reviews of schools. During that year, approximately 100 meetings were held with principals, school…

This paper examines the issues that emerged in the first six months of a collaborative program initiated by the Massachusetts State Department of Education for simultaneously developing or improving middle school teacher preparation programs and restructuring middle schools. The literature on interorganizational collaboration provides a framework…

This study examined how sustained faculty participation produced substantial increases in external funding for a College of Education while the organizational climate of the college collapsed and faculty morale plummeted. The paper first offers a review of the literature on work motivation that provides a rationale for strategies for increasing…

These two papers were presented at a "town forum" on human resource development (HRD) moderated by Martin Mulder at the 1996 Academy of Human Resource Development Conference. "Human Resource Development with Integrity" (Ronald L. Jacobs) reflects on the conference theme and offers two definitions of integrity as applied to HRD. The second paper,…

This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…

This book traces the restructuring of a Texas school district that moved from management by coercion to continuous improvement for quality. In 1990, the Dickinson Independent School District (Texas) began implementation of Continuous Improvement Management (CIM), based on the teachings of W. Edwards Deming, William Glasser, and J. M. Juran.…

A literature survey established that a substantial amount of research has been conducted on the relationship between productivity and the following specific high performance work practices: employee involvement in decision making, compensation linked to firm or worker performance, and training. According to these studies, high performance work…