Describes the Parent Resource Library in the Children's Museum of Houston that focuses on early childhood development, parenting, and family enrichment. Discusses the collection; the partnership with the Houston Public Library; the facility and personnel; resources; and future plans. (LRW)

Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…

With a decreasing federal presence, the public library must proactively develop its own presence in the National Information Infrastructure. This article examines current federal policy and new roles for libraries in ensuring connectivity, and offers recommendations for implementing both. Contains a summary of policy initiatives and strategies for…

Includes three reports that describe how Utah's government, libraries, and educational institutions at all levels are becoming more effective through the use of computer and telecommunications technology. Highlights include public library connectivity; public school networks that provide Internet access; and higher education technology and…

Describes a library program to teach senior citizens how to use computers, developed at the Vigo County (Indiana) Public Library. Discusses gearing courses for inexperienced users; balancing hands-on sessions, general information sessions, and one-on-one sessions; location of courses; timing of classes; searching the Web; and written materials.…

Explores the range of successful, cooperative relationships between public libraries and school library media centers and delineates factors that need to be considered in building such relationships. Discussion includes: rationale for cooperative relationships; historical perspective; 1990s perspective; roles and goals of each library; cooperative…

Describes results of a survey of library listservs and research university libraries that investigated experiences in building and maintaining Internet-based subject guides that are extending pathfinders. Responses from public, special, international, community college, and academic libraries indicated that the subject guides were valuable in…

Describes the various digital collections and some of the challenges faced by the early digital project initiatives of the Saskatchewan school, special, public, and academic libraries. An appendix lists the digital projects by theme (history, news, sports, culture, first nations and metis, and literature). (AEF)

Presents findings from an empirical study of community information exchange, computer access and use among lowincome, predominantly AfricanAmerican residents in one locale. Results indicate that, while computer use is minimal, many lowincome community members are poised to participate in the local development of networked information services.…

Examines results of a three-year survey by the St. Louis Public Library to measure benefits users derive from its services relative to costs of providing them; the ultimate goal was to develop and test a practical, conservative cost-benefit methodology. Cardholders surveyed were general users, business users, and teachers/caregivers. (AEF)

"Opposing Viewpoints" and "Opposing Viewpoints Juniors" have long been standard titles in upper elementary, middle level, and high school collections. "Opposing Viewpoints Juniors" should be required as information literacy/critical thinking curriculum tools as early as fifth grade as they use current controversies to teach students how to…

The renovated Cerritos Public Library is a unique blending of traditional and hightech features. One of the key principles in its planning and design was to enable a range of convenient access services. This article summarizes the process of building this library and how it has been received by users. (Contains 5 figures.)

After a brief overview of the digitization activities at Florida Atlantic University Libraries, this article describes one project in detail, concentrating on various types of cooperation it reflects.

Describes a study of a large urban public library system that compared levels and sources of stress and job satisfaction between public service and technical service employees. Relationships among work load, job content, and job satisfaction are examined, working relationships among employees are discussed, and the organizational climate is…

As public and academic librarians rely more heavily on electronic resources to satisfy patrons' information needs, seamless searching across print and electronic holdings gets more and more essential. Enter the integrated library system (ILS)-independent electronic resource management system (ERMS), which promises to integrate, search, and expose…