A literature review, intended to help in the development and assessment of effective manager training programs, explored development of conflict management research with respect to managers and their subordinates and examined individual, interpersonal, and organizational factors that affect the management of conflict. Although limited in scope,…

Experience-based training and development (EBTD), also known as Outdoor Management Development (OMD) in Great Britain and corporate adventure training (CAT) in Canada and Australia, is a field that uses adventure activities to bring beneficial change to organizations, primarily corporations. Activities used in EBTD and CAT programs include…

Most succession planning practices are based on the premise that ambitious people have and want only one career direction--upwardly mobile. However, employees have 10 career direction options at any stage of their working lives. A minority want the career action requiring promotion. Employers with a comprehensive career planning support program…

The core work of educational administration is school improvement, especially improved school outcomes. The leader must know what to do, why some interventions work better than others, and how to implement them. Longitudinal experimental research, meta-analyses, and evaluations have definitely shown that small classes, at least in K-3, provide an…

The development of leadership and management in postcompulsory learning in England was examined in a survey of managers and leaders at English colleges, work-based learning (WBL) providers, and adult and community learning (ACL) providers. Of the 22,000 questionnaires distributed, nearly 2,000 were completed. The respondents were predominately…

This document contains two reports from a poster session on new ideas and models in human resource development (HRD). The first presentation, "Two-way Customer-Service Provider Cycle" (Harriet V. Lawrence, Albert K. Wiswell), discusses a two-way supply cycle model that illustrates relational issues in customer service, including needs…

This book contains 22 chapters, each by separate authors, about the present and changing state of continuing professional education. The following are included: "Introduction" (William H. Young); "Visioning in Continuing Professional Education via Paradigm Shifts in Research Activities" (Thomas A. Lifvendahl); "Wellness for Professionals" (Michele…

Since many first line managers (FLMs) have not participated in formal learning, how they make sense of their roles and the training they are doing is significant. A relationship between inadequate literacy skills and ability to do a job is assumed. Language, literacy, and numeracy must be understood in terms of social practice and creation of…

Problem-based learning in educational administration preparation programs is increasingly the focus of university departments, professors, presenters at symposia, and the literature in the field. This increasing attention, while appropriate, creates the need for additional reflection before organizations move ahead with problem-based learning…

Describes study that examined the effects of embedded questions and review frames on learning from computer-based instruction as well as the effect of perceived need for training on performance. Experimental and control group treatments for management training are explained, hypotheses tested are presented, and results are analyzed. (24…

Virginia Commonwealth University has implemented some pilot improvement programs using the Total Quality Management approach. These have included improvement of a personnel action processing form, creation of a campus computing service request tracking system, and development of an alumni program database. The pilot programs have taught lessons…

Purpose: To explore and describe the roles, activities and strategies of French human resource development professionals. Design/methodology/approach: This paper is based primarily on exploratory and descriptive research. A range of secondary sources on European and French human resource development is critically reviewed to generate a number of…

This exploratory study addresses two issues: (1) how firms select applicants for positions in international management and, subsequently, evaluate the performance of international business education in Taiwan; and (2) what the important skills for international management professionals are, and how well university graduates are equipped with these…

Internationalisation of education, and more specifically tertiary education, all over the world has contributed to a significant overhaul in student composition. Parallel to this runs the need for graduates to leave university with a range of professional skills. In response to this, universities actively encourage the development of such skills…

This study describes a school-university collaboration involving a number of professional development schools in Israel and examines the efficacy of such collaborations. A government agency requested that a university researcher plan and implement collaborative programs. The program determined to include a heterogeneous group of schools, selected…