This module on task management is intended to help the hospitality manager or supervisor meet all the demands of the position and at the same time keep the customer happy. The material is presented in a self-instructional format in eight sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…

This paper advocates giving urgent attention to improving the education and training of educational administrators and managers, realizing the need to respond to rapid and far-reaching political and social change worldwide, and to consequent change within national educational systems. The improvement of administrative structures and the…

Factors that contribute to excellence in education, as well as those that have contributed to the failure of change efforts, are the subject of this document. It provides a summary of the literature on reform efforts; effective schools; new organizational perspectives derived from the business sector; organizational restructuring being tested in…

The objectives of the project have been to recruit minority students to the field of aging, upgrade skills of social service workers already employed in aging agencies, prepare minority students for leadership roles in agencies serving older adults, develop curriculum training materials on agency administration and management, provide integrated…

A model of technological training has two dimensions: level of cultural stability and employee's level of cognitive ability. Each dimension has two variables. The variables of cultural stability are (1) technological adoption and organizational adaptation and (2) structure of work and work processes. For cognitive ability, the variables are…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with costing, balance sheets, and budgetary control. The first section, "Matters of Cost" by J. E. and J. F. Smith, deals with the following topics: profits and productivity, principles of costing, cost control and cost reduction, fixed and…

The speech communications professionals who are involved in training and consulting need to conceptualize and talk about their activities as communication educators--not as trainers. Clients should be taught to make interpretive choices appropriate to their rhetorical environment, in addition to learning basic skills. As educators in the corporate…

The effectiveness of an organizations's adaptive behavior depends on the extent to which public relations concerns are considered in goal setting and program planning. The following five open systems propositions, based on a "functional" paradigm, address the complex relationship between public relations and organizational intelligence and do not…

This student guide is intended to assist persons employed as supervisors in developing training plans. Discussed in the first two sections are the importance of training (the nature and benefits of a planned approach to training) and training plans (identifying training needs and preparing a training plan). Each of these sections contains an…

The ideas, approaches, and issues guiding the efforts at principal reform are described in the following areas: (1) generic management skills or instructional leadership; (2) teaching experience as a requirement for the principalship; (3) restructuring principal preparation programs; (4) evaluating competency and proficiency; and (5) selection…

The overall focus of this booklet is on planning for change that allows for integration of computers into articulated learning environments that will enhance the learning goal of students. The first chapter presents four major themes to increase the likelihood of combining computers and individualized instruction in schools: (1) a revitalized form…

This module, one in a series of competency-based administrator instructional packages, focuses on a specific competency that vocational education administrators need to be successful in the area of school-community relations. The purpose of the module is to give administrators skills in involving the community in vocational education by providing…

The materials in this manual are designed to help workshop leaders prepare for and present a workshop for school board members on the political roles played by the board and its individual members. Three possible workshop focuses are treated, covering political roles at the local level, at the state level, and, in cases of cooperation, between…

The range of administrative tasks performed by 679 heads of academic departments in Australian colleges of advanced education was surveyed, along with the perceptions of the administrators of their professional development needs. In addition to information about the respondent's appointment and experience, a questionnaire addressed 83 tasks,…

These Project TEAMS (Techniques and Education for Achieving Management Skills) instructional materials consist of four units for use in teaching management skills. Unit 1 contains materials designed to help managers increase their management skills relating to time management, stress management, and personnel management. Topics covered in the…