Ways to apply the concepts and processes of Total Quality Management (TQM) to education are discussed in this document. Following the introduction and the preface, chapter 1 provides a historical overview and describes the four cornerstones of TQM--an understanding of systems, psychology, knowledge, and statistics. Chapter 2 describes some of the…

Now that there are enough school-restructuring experiments to evaluate, one can examine what has been learned about transforming the restructuring concept into reality. Although principals recognize that restructuring will reshape their leadership role, studies show these administrators are pivotal to school-improvement efforts. Fred Newmann…

Popular demands for school restructuring are increasingly common. This book is designed for diverse audiences who are interested in school improvement. Chapter 1, "Restructuring: In Search of a Movement" (Joseph Murphy), provides a historical and conceptual framework of restructuring efforts. Chapter 2, "Feeling the Ripples, Riding…

The Collaborative Education Project's goal was to assess the effectiveness of collaborative problem solving (CPS) by peer advocates for enhancing the integration of students with severe disabilities into regular early education contexts. The CPS strategy gives some responsibility to nondisabled students for the planning and design of activities…

Know Thyself Manuals contain test protocols and summaries of test interpretations and were developed to be given to vocational rehabilitation clients in order to involve them in the assessment process. This example of a Know Thyself Manual demonstrates how the "know thyself" strategy is operationalized in an evaluation center using the…

Findings of a study that outlined the nature and scope of collaborative decision making between principals and teachers in Victoria, Australia, are presented in this paper. When the Cain Labor Government came to power in 1982, it mandated changes in education, including the use of site-based collaborative decision making. The Beginning Principals…

A study examined three human resource arrangements that varied from the standard form of the employment relationship. One arrangement included risk-involved teams (RITs) in which greater reliance was placed on risk sharing and employee involvement. The second represented the "contracting-in" of retired employees (CIR) to act as independent…

In collaborative schools, regular and special education teachers meet regularly to analyze and make decisions about instructional practices and services to meet the needs of all students. This paper explores the effectiveness of a school development model in helping small rural schools adopt three characteristics of collaborative schools: (1) a…

The Worker Education Program (WEP) provided workplace programs for 1,000 members of the Union of Needletrades, Industrial, and Textile Employees (UNITE) in Chicago, Cleveland, and Cincinnati. It was sponsored by a partnership among the Chicago Teachers' Center of Northeastern Illinois University, the Central States Joint Board of UNITE, and…

This paper examines the many facets of administrative information management on the college or university campus. It is argued that, depending on the situation, an effective information manager can adopt the outlook of an architect/designer, data administrator, editor, analyst, reporter, planner, broker, collaborator, interpreter, or marketer.…

The Central Visayas Regional Project (CVRP) 1 aims to use community based participation to address environmental dilemmas, particularly watershed management, which are exacerbated by harmful local production practices. The CVRP employs many characteristics of Farming Systems Research and Extension (FSR&E) which provides technical training in…

First-year outcomes of the 1990-91 Project Achieve in 32 New York City public high schools are presented in this paper. The program aimed to reduce the dropout rate and improve at-risk student performance by expanding proven initiatives and support services for school-based decision-making committees. This report, the first of a two-part study,…

A significant change is under way in the organization and management of work. The work force can be managed in two ways, one based on control and the other based on commitment. The traditional--or control-oriented--approach took shape in the early 1900s in response to the division of work into small, fixed jobs for which individuals were held…

The Japanese success story has made W. Edwards Deming's Total Quality Management (TQM) theory increasingly popular among American managers, from car manufacturers to educational leaders. TQM is based on two tenets: the primacy of customer satisfaction and the necessity of tapping nontraditional sources (especially employee ideas) to institute…

Vermont experienced a rapid expansion of federal childhood funding and programs (accompanied by their voluminous and sometimes contradictory regulations), and identified the need to unify the system after recognizing that the complexity of the early childhood education service delivery system was bewildering for parent-consumers. This report…