In 2011 and 2012, two Australian university vice chancellors flagged spending cuts at their institutions to overcome financial problems. In both cases, union and staff opposition led to public protests, intense media scrutiny, delays and retreats. This article compares the two cases to see what lessons may be drawn for university leaders faced…

This article examines institutional and demographic variables associated with successful joint partnerships between US and Chinese institutions of higher education. Understanding those variables requires an appreciation of overarching issues or catalysts bringing both nations together and, as well, how postsecondary environments differ and the…

A regional University in the United States implemented an AQIP (Academic Quality Improvement Program) Action Project with a goal of developing processes for effective leadership communication. An MBA (Masters of Business Administration) class conducted a university-wide communication audit to assist with the AQIP project. Quantitative and…

This article describes a study on labour disputes of gifted people. Fifty-five gifted people, who have had one or more labour disputes, which resulted in their staying at home and filling out an online survey. Face-to-face interviews were held with seven respondents with more than two labour disputes. In this article, we describe the results of…

The logo controversy was sparked by an article on the "San Jose Mercury News"' website that was promptly picked up by other news outlets and shared across social networks. Under the headline "University of California introduces a modern logo" sat a blurry, low-quality image of the new monogram next to the 145-year-old UC seal.…

Mission statements are expected elements of business plans and corporate communications. Yet, practice in creating them and monitoring their impact varies and skeptics wonder about their usefulness. A survey of business literature provides a context for school library mission statements. Mission statements define the nature, purpose, and role of…

Purpose: The aim of this paper is to show how multilinguality is permanently present in organizations in this global world, and how they should take into account the multilingual phenomenon specifically from the perspective of knowledge management in order to gain presence in markets. Design/methodology/approach: The approach followed by the…

The purpose of this study was to identify teachers' perceptions of how leadership styles and practices of administration can improve the process of broad-based change in an educational organization. The study focused on the lived experiences of 12 teachers and school administrators (coresearchers) during a major change in their school district.…

Leadership profile pages on organizational websites have become staged opportunities for impression management. This research uses content analysis to examine the strategies of assertive impression management used to construct the leadership Web presence of the 70 presidents of national public universities, as identified in the "US News and…

Academic program review has become a consistent and integral part of the life of a Communication Department. Nationally, program review began as part of the assessment movement, and has taken its place as a regular feature in higher education. Program review generally has two purposes--to demonstrate program effectiveness and to serve as data for…

In this conceptual paper, we consider organizational storytelling as a communications tool in which stories are used to reduce the stress and anxiety of organizational members during a crisis. While there is much consensus among organizational scholars detailing storytelling's active role in such processes as organizational learning and…

Educational diagnosticians in the state of Texas serve multiple roles across various districts (National Clearinghouse for Professions in Special Education [NCPSE], 2011). Due to the increased accountability requirements in the area of special education, much more time is required to complete the procedural requirements set forth by state and…

In 2011, the Council for Advancement and Support of Education (CASE) founded the Center for Community College Advancement to provide training and resources to help community colleges build and sustain effective fundraising, alumni relations, and communications and marketing programs. A goal for the center is to collect data on best practices at…

"Effective Communication as an Essential Element of Leaders with Diverse School Populations" describes a problem based learning project focused on issues related to practices used by principals to address diverse school populations. The team found that communication between principals and diverse populations in schools was a challenge.…

We synthesize the interdisciplinary literature into a heuristic for crafting effective organizational and supervisory apologies (the OOPS four-component apology). In the first experiment, we demonstrate how an offense committed by an organization is perceived to be more egregious than an offense committed by a friend or supervisor. Furthermore,…