A survey of 98 participants and 9 instructors in management training in a British government agency showed that trainees frequently sought information about their performance. Although feedback seeking was an important part of training, instructors tended to overestimate the frequency with which they provided feedback. (Contains 42 references.)…

Reviews literature on knowledge management and organizational learning; highlights the significance of networks, alliances, and interorganizational relationships. Refines a model of organizational learning to account for different levels: individual, interdepartmental, team, organizational, and interorganizational learning. (Contains 62…

An Irish community organization's experience of partnering with a government agency led to the following recommendations: train staff to understand the partnership process; refine structures for effective consultation and interaction; develop a code of practice and standards; improve communication; and adapt to new methods of working. (SK)

Presents reports from: National Technical Information Service; National Archives and Records Administration; United States Information Agency; National Center for Educational Statistics Library Statistics Cooperative Program; Library of Congress; Center for the Book; Federal Library and Information Center Committee; National Agricultural Library;…

Explores the rapid growth and internationalization of nongovernmental organizations (NGOs) and discusses the forms the process is taking, and what future structures may emerge. Analyzes issues that arise as NGOs globalize and makes recommendations for policymakers. (JOW)

This historical study explores a definition of information management that centers on the ordering and channeling of non-publicly available information within organizations. Highlights three types of organizations: the business corporation; the library; and the state agency, specifically British military intelligence. (Contains 44…

Human services agencies (n=24) responded to a survey about services for the elderly. Agency workers did not have negative perceptions of university-agency collaboration in service provision, but did not understand how such collaboration could improve services in light of increased demand due to population trends. (SK)

Data from the 1994 Los Angeles Survey of Urban Inequality (n=4,025) showed that, although neighborhood poverty influences volunteer participation, blacks participated in more voluntary associations than other groups, Asians the least. Evidence supports the ethnic community theory in that blacks in black communities participate in more…

Describes how California's Bethany College survived four years of tough love from the accrediting Western Association of Schools and Colleges and emerged with a clean bill of health and a future. (EV)

On the surface, learning and leading may appear to be opposites. Learners are commonly thought to be na?ve and innocent. Leaders are expected to possess special skills and knowledge. However, these apparent opposites may be like two sides of the same coin, a dynamic combination that generates powerful results. A Maine nonprofit has created a…

There is a trend toward international collaboration among quality assurance agencies (QAAs) and the internationalisation of higher education in Japan. This paper is examines how Japan University Accreditation Association (JUAA) can establish a network in the region as it promised to do in the Tokyo Declaration. However, it is very hard for JUAA, a…

In this brief rejoinder to Professor St.Pierre, the author focuses on two points: the purposes, origins, and role of the National Academy of Sciences (and its constituent units); and the importance of rigorous evidence in the pursuit of education policy and reform.

Increased interest in the measurement of hospital quality has been stimulated by accrediting bodies, purchaser coalitions, government agencies, and other entities. This paper examines quality measurement for hospitals in rural settings. We seek to identify rural hospital quality measures that reflect quality in all hospitals and that are sensitive…

This paper addresses several misunderstandings about the nature of the FBI's Central Records System. Although depicted in popular culture and much of FBI historiography as a tool for the Cold War suppression of American radicals, the FBI's records system grew out of Department of Justice systems already in place before J. Edgar Hoover became…

Eighteen months after Hurricane Katrina devastated the Mississippi coastal community of Hancock County on August 29, 2005, volunteers and organizations assisting with recovery in the area found chaos, confusion, and a desperate need for leadership. This qualitative study reflects the efforts of two University of Southern Mississippi professors as…